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Mitigation Manager

ServiceMaster

Marietta, GA

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JOB DETAILS
SALARY
$20–$26 Per Hour
SKILLS
Claims Processing, Communication Skills, Construction, Continuous Improvement, Customer Satisfaction, Dental Insurance, Documentation, Driver's License, Emergency Planning, Emergency Response, High School Diploma, Insurance, Insurance Claims, Leadership, Lift/Move 70 Pounds, Logistics, Materials Management, Mentoring, OSHA, On Call, Problem Solving Skills, Profit & Loss Management, Project Tracking, Quality Metrics, Safety Compliance, Safety Process, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Vision Plan
LOCATION
Marietta, GA
POSTED
9 days ago

Replies within 24 hours

Benefits:

  • Dental insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
Mitigation Manager - Lead & Elevate Our Restoration Team

We're lookingfor a hands-on Mitigation Manager to lead our water, mold, fire, and smoke restoration division. In this critical role, you'll oversee projects from start to finish, manage field teams, and ensure excellence in service, compliance, and customer satisfaction.

If you're a seasoned mitigation pro with strong leadership skills and IICRC certifications-or on your way there-this is your chance to take the lead and grow with a top-performing team.

What You'll Be Doing:
  • Lead and support Project Managers, Lead Techs, and Mitigation Technicians
  • Ensure jobs meet quality standards, deadlines, and documentation accuracy
  • Visit job sites to monitor progress, safety, and customer satisfaction
  • Coordinate scheduling, dispatch, and equipment logistics
  • Approve estimates and job documentation (Xactimate or similar)
  • Collaborate with insurance adjusters, agents, and clients to resolve claims
  • Train, mentor, and develop your team for continuous improvement
  • Maintain profitability by managing labor, materials, and timelines
  • Ensure all safety and compliance policies (OSHA, IICRC) are followed
  • Handle escalated job-site issues or customer concerns
  • Assist with large-loss jobs and emergency planning
What We're Looking For:
  • High school diploma or GED required; college degree a plus
  • 5+ years in mitigation/restoration, with 2+ years in a leadership role
  • Valid driver's license and clean driving record
  • IICRC Certifications preferred: WRT, ASD, AMRT, FSRT
  • Strong communication, leadership, and problem-solving skills
  • Proficiency in Xactimate and digital job management tools
  • Solid knowledge of the insurance claims process
  • On-call availability as needed
Physical Requirements:
  • Lift up to 70 lbs and work in tight, high-moisture environments
  • Frequent standing, walking, crawling, and climbing
  • Must use respirators and safety gear as required
Why Join Us:
  • Lead a respected, high-performing mitigation team
  • Competitive pay, bonuses, and training opportunities
  • Work for a trusted name in restoration
  • Make a difference helping people recover from unexpected disasters
Ready to lead with impact? Apply now and join a team that puts quality and care first

Compensation: $20.00 - $26.00 per hour

Build a Career That Matters at ServiceMaster Restoration Services - Marietta, GA

At ServiceMaster Restoration Services, we're more than just a restoration company - we're a team of people who care. Whether it's a flooded home, a fire-damaged business, or a mold-contaminated property, our mission is clear: Restore peace of mind and help people rebuild after disaster strikes.

Based in Marietta, Georgia, we serve homeowners and businesses across the Metro Atlanta area with fast, reliable, and compassionate restoration services. We specialize in:
  • Water damage mitigation
  • Fire and smoke restoration
  • Mold remediation
  • Emergency response and structural drying
  • Content cleaning and pack-out services
  • Construction Services
We are proud to be a trusted name in the community - and none of it would be possible without our team. Our employees are the heart of what we do.

Why Choose a Career With Us?

We know that great people are the foundation of great service. That's why we invest in our team - from training and mentorship to competitive pay and long-term career paths.

• Make a Real Impact

Join a purpose-driven industry where your work helps families and businesses recover from life's unexpected disasters. Every job you do makes a difference in someone's life.

• Grow Your Skills

We offer on-the-job training, IICRC certification support, and clear advancement opportunities for technicians, project managers, estimators, and team leads. Whether you're just starting out or looking to grow, we'll help you get there.

• Work With a Supportive Team

At ServiceMaster, you'll be surrounded by professionals who take pride in their work and care about each other. We believe in teamwork, communication, and a positive work environment.

• Earn Competitive Pay & Benefits

Your hard work should be rewarded. We offer competitive hourly and salaried compensation, plus potential benefits such as:
  • Paid training & certification support
  • Flexible scheduling options
  • Overtime opportunities
  • Career advancement pathways
  • Company apparel, tools, and equipment provided
• Be Part of a Resilient Industry

Restoration is an essential service - and it's not going away. Our industry is recession-resistant and constantly growing, offering long-term job security and demand.

Who We're Looking For

We're looking for individuals who are:
  • Reliable and hardworking
  • Comfortable working in challenging environments (damaged homes, water/fire cleanup, etc.)
  • Detail-oriented and safety-conscious
  • Team players with a customer-first mindset
  • Willing to learn and grow professionally

Prior experience in construction, restoration, mitigation, or cleaning is a plus - but not required. We'll train the right people who have the drive and attitude to succeed.

Ready to Join the Team?

If you're passionate about helping others, working with your hands, and growing in a meaningful career - we want to meet you.

Call Us Today: 770-937-0470
Serving Marietta & the Greater Atlanta Area
Apply Online:

ServiceMaster Restoration Services is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

About the Company

S

ServiceMaster

ServiceMaster-servicemaster
COMPANY SIZE
1 to 9 employees
INDUSTRY
Business Services - Other
FOUNDED
1929

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