About the Role:
Restoration 1 of Texas Hill Country is looking for a driven and experienced Mitigation Manager to lead our restoration team in San Antonio, TX. This is your opportunity to take charge of water, fire, and mold mitigation projects while making a real difference for homeowners and businesses in their most critical moments. If you thrive in a fast-paced environment and have a passion for helping people recover, we want to hear from you!
Responsibilities:
- Oversee and manage all mitigation projects from initial assessment through completion, ensuring quality and efficiency
- Coordinate and supervise field technicians on water, fire, smoke, and mold remediation jobs
- Conduct on-site inspections and damage assessments to develop accurate scopes of work
- Communicate directly with homeowners, insurance adjusters, and third-party administrators throughout the restoration process
- Ensure all projects comply with IICRC standards, safety protocols, and industry best practices
- Manage job documentation, moisture logs, photo documentation, and project reporting
- Monitor project timelines, budgets, and resource allocation to maximize profitability
- Support business development efforts by building relationships with insurance agents and property managers
Requirements:
- 3+ years of experience in water/fire/mold mitigation or property damage restoration
- IICRC certifications (WRT, ASD, FSRT, or similar) strongly preferred
- Proven leadership experience managing field crews and restoration projects
- Strong knowledge of insurance claims processes and working with adjusters
- Proficiency with restoration project management software (Xactimate, Dash, or similar)
- Valid driver's license with a clean driving record
- Excellent communication, organizational, and problem-solving skills
- Ability to be on-call and respond to emergency situations as needed
About Us:
Restoration 1 of Texas Hill Country is a trusted name in property damage restoration, proudly serving the San Antonio and Texas Hill Country communities with fast, reliable, and compassionate service. Our customers count on us when it matters most, and we deliver — earning their trust one restored home at a time. Our team enjoys a supportive work culture, competitive compensation, and the satisfaction of truly making a difference every single day.
Restoration Support to Help You Get Your Normal Back
At Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers.
Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal.
What We Do
Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.