Mitigation Manager - Water Damage Restoration

White Glove Remediation and Restoration

Orlando, FL

Apply

JOB DETAILS

SKILLS

Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Disaster Recovery, Documentation, Driver's License, Emergency Response, Equipment Maintenance/Repair, Leadership, Mentoring, Multitasking, Operational Improvement, Operational Strategy, Operations, Operations Management, Organizational Skills, People Management, Problem Solving Skills, Production Control, Profit & Loss, Quality Control, Quality Management, Schedule Development, Service Delivery

LOCATION

Orlando, FL

POSTED

16 days ago

Benefits:

Bonus based on performance
Company car
Opportunity for advancement
Paid time off

About White Glove Remediation and Restoration

At, we’re a locally owned and operated disaster recovery company committed to excellence in every aspect of restoration. We help homeowners and businesses recover from water, mold, and fire damage with fast response times, expert care, and professionalism that sets us apart.

Our team takes pride in doing things the right way — with urgency, attention to detail, strong communication, and respect for both our customers and coworkers. We’re growing quickly and looking for leaders who want to grow with us.

Position Overview

We are hiring a Mitigation Manager to oversee and lead our water mitigation division. This role is responsible for managing up to 5 mitigation vans and crews, ensuring projects are completed efficiently, safely, profitably, and at the high standards White Glove is known for.

This is a leadership role for someone who thrives in fast-paced environments, can manage multiple moving parts at once, and knows how to motivate teams while delivering exceptional customer experiences.

Key Responsibilities

Manage daily operations for up to 5 mitigation crews and vehicles
Oversee scheduling, dispatching, and job coordination
Ensure jobs are completed according to company standards and IICRC guidelines
Monitor production, drying progress, documentation, and quality control
Train, mentor, and hold technicians accountable
Maintain communication with customers, office staff, and management throughout projects
Review moisture documentation, equipment usage, and job notes
Help improve operational systems, efficiency, and profitability
Ensure company vehicles, tools, and equipment are properly maintained
Assist with emergency response coordination and large losses when needed

Qualifications

3+ years of experience in water mitigation/restoration leadership
Strong knowledge of water mitigation processes, equipment, and drying principles
IICRC WRT certification required (ASD preferred)
Experience managing crews, schedules, and multiple active projects simultaneously
Ability to lead by example and maintain a professional attitude under pressure
Strong communication and organizational skills
Experience with restoration software and moisture documentation
Valid driver’s license with clean driving record

What We’re Looking For

We want someone who:

Takes ownership and solves problems without excuses
Leads crews with professionalism and accountability
Understands urgency and customer service at a high level
Can keep operations organized while maintaining production quality
Wants to grow with a fast-moving company

Why Work With Us?

Growing company with real advancement opportunities
Leadership role with impact on company growth
Strong team culture and support
Company vehicle and equipment provided
Competitive compensation with performance incentives
Opportunity to help build and shape the mitigation division

If you’re an experienced restoration leader looking for a company that values professionalism, urgency, and high standards, we’d love to hear from you.

Apply today and help us continue delivering white glove service when people need it most.

About the Company

White Glove Remediation and Restoration

Resume Resources

Free Resume Templates Free Resume Builder