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Mitigation Manager

Paul Davis Restoration of Williamsburg, VA

Williamsburg, VA

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JOB DETAILS
SKILLS
Accounts Receivable, Auditing, Budget Management, Budget Reporting, Business Development, Credit and Collections, Customer Relations, Customer Support/Service, Detail Oriented, Driver's License, Emergency Services, High School Diploma, Insurance, Lift/Move 50 Pounds, Logistics, Loss Mitigation, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Negotiation Skills, On Call, Organizational Skills, Performance Reviews, Physical Demands, Resolve Customer Issues, Set Goals, Staff Requirements, Team Lead/Manager, Training/Teaching, Warehousing
LOCATION
Williamsburg, VA
POSTED
7 days ago
Benefits:
  • Medical, Dental and Vision Benefits
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Wellness resources

Are you motivated by a drive to serve others and achieve results?  Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!


Mitigation Manager 
The Mitigation Manager will be working within our Emergency Services (Mitigation) Department. The Mitigation Manager’s primary responsible is to ensure growth and development of the mitigation business, department, and staff.  
 
 $65,000 - $75,000 yearly + bonus opportunities - Based on Experience
               
KEY RESPONSIBILITES:
  • Team Leadership: 
    • Recruit, train, and manage up to team members (technicians, crew leaders, coordinators). 
    • You will handle scheduling, timecards, and performance reviews.
    • Set goals for each team member that can be explained and measured; conduct annual, mid year and 90 day performance reviews with staff 
    • Conduct monthly staff meetings 
    • Use tools and reporting to budget and margin results (50%)
    • Drive response and urgency
  • Operations & Logistics: 
    • Oversee warehouse inventory, equipment tracking, vehicle maintenance, subcontractor compliance and staffing needs.
    • Responsible for movement, care, and inventory of equipment in the warehouse and on jobsites, dispatching of Technicians and On Call Schedule 
  • Financial & Estimates: 
    • Write and review job estimates using industry software. You must manage job budgets to hit a 50% profit margin and handle collections (Accounts Receivable).
    • Mastery of Xactimate is required, along with the ability to learn systems like RMS, Luxor, and Sage.
    • Knowledge of Microsoft Office applications (Outlook, Word, Excel)
    • Complete estimates for Mitigation losses 
    • Review estimates written by Mitigation Crew Leaders 
  • Client & Carrier Relations: 
    • Negotiate directly with insurance companies, resolve customer complaints, and market services to local industry professionals.
    • Maintain and create good relationship with insurance carriers and vendors
    • Auditing of customer service complaints  
    • Recruit vendors and subcontractors; ensure subcontractor compliance
  • Experience: 
    • You need 5+ years in restoration emergency services and 2+ years in a management role.
    • High School Diploma or GED required 
    • Experience with writing Emergency Services (Mitigation) estimates 
    • IICRC certifications (like WRT or ASD) are highly preferred.
    • Extensive Knowledge of emergency services within the restoration industry  
  • Physical Requirements: 
    • Able to lift up to 50 lbs
    • Drive a company vehicle while maintaining a clean driving record
Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!


Reasonable Accommodation for Disability:   
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. 


Disclaimer: 
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

About the Company

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Paul Davis Restoration of Williamsburg, VA

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