Administrative Skills, Billing, Calendar Management, Communication Skills, Construction, Credit and Collections, Dental Insurance, Detail Oriented, Document Tracking, Documentation, Emergency Response, File Maintenance, Follow Through, HVAC, Insurance, Leadership, Operational Communications, Operational Support, Operations Management, Organizational Skills, Plumbing, Power BI, Presentation/Verbal Skills, Project Execution, Project Lifecycle, Project Tracking, Project/Program Coordination, Project/Program Management, Purchase Orders, Reporting Dashboards, Team Player, Telephone Skills, Time Management, Vision Plan, Writing Skills
Pay: $21.50 - $26.50 per hour
Why This Is a Great Opportunity
- Join a stable, growth-oriented restoration company with a long track record of helping people and properties recover after damage and disasters
- Be part of meaningful, fast-moving work that supports emergency response, mitigation, and project execution when clients need it most
- Step into a highly visible role where your coordination, communication, and follow-through directly impact project success
- Work closely with field teams, leadership, customers, vendors, and insurance stakeholders in a role that keeps every day interesting
- Enjoy real long-term growth potential with training, development, and clear pathways into operations and project management
Location: Primarily on-site in Southampton, New Jersey, with the opportunity to work one day from home.
Note: To be considered, candidates should have relevant coordination or operations experience tied to mitigation, restoration, construction, plumbing, or HVAC environments, along with permanent U.S. work authorization.
About Us
We help property owners, facilities, and communities recover when the unexpected happens. Our team provides responsive, high-quality mitigation, restoration, and emergency support with a strong focus on communication, accountability, and getting the job done right. Confidential Employer.
Job Description
- Coordinate mitigation projects from intake through completion to keep jobs moving smoothly and on schedule
- Support Project Managers and operations leadership with day-to-day administrative and project coordination tasks
- Maintain accurate job files, notes, documentation, work orders, and purchase orders
- Track schedules, appointments, workflow updates, and project milestones from start to finish
- Communicate clearly with customers regarding arrivals, scheduling changes, delays, and next steps
- Coordinate with vendors, insurance contacts, clients, and internal teams throughout the project lifecycle
- Assist with billing support, collections activity, deductibles, progress payments, and final payments as needed
- Prepare and update reports, dashboards, and operational tracking documents
- Answer inbound calls and respond quickly and professionally to client and vendor inquiries
- Help ensure the office and field teams stay aligned during fast-moving mitigation and emergency response work
- Represent the company with professionalism, urgency, empathy, and strong attention to detail
Qualifications
- 2+ years of project coordination, service coordination, office operations, dispatch, or administrative support experience
- Experience in mitigation, restoration, construction, plumbing, HVAC, or a similar field environment preferred
- Strong organizational skills and ability to manage multiple moving pieces at once
- Excellent written and verbal communication skills
- Comfortable working with job tracking systems, project documentation, and reporting tools
- Power BI experience required
- Strong attention to detail, reliability, and professionalism
- Associate's degree preferred; Bachelor's degree is a plus
Why You Will Love Working Here
- You will do work that matters in a business built around helping people during stressful situations
- You will join a team-oriented environment where operations, communication, and follow-through are valued
- You will have the chance to grow with a company that invests in training, development, and leadership pathways
- You will work in a role with real visibility and impact instead of being stuck in a back-office support position with limited upside
JPC-915
Job Type: Full-time
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Requirements: Must-haves: 2+ yrs exp in project coordination experience in restoration, construction, plumbing, or HVAC, U.S work auth only
Submission Email: Name / Patricia - pmackova@insurcomm.com
Quick Recruiter Reference
Restoration/emergency response company hiring an on-site Mitigation Project Coordinator in Southampton, NJ. This person keeps mitigation jobs organized by handling scheduling, documentation, communication, reporting, and operational support. Best backgrounds: mitigation/restoration preferred, but construction, plumbing, or HVAC coordination backgrounds can also work.
Recruiters Submission: To submit, cancel - Mitigation Project Coordinator - Insurcomm Restoration - JPC 915 - Source
**New Job Order Alert**
Client job title: Mitigation Project Coordinator
Location: Southampton, NJ
On-site, hybrid, remote: Hybrid
Experience: 2
Good fit job titles/keywords for candidates: Mitigation Project Coordinator, Restoration Project Coordinator, Project Coordinator, Service Coordinator, Operations Coordinator, Dispatch Coordinator, Restoration Coordinator, Water Mitigation Coordinator, Construction Coordinator, HVAC Coordinator, Plumbing Coordinator, Project Administrator, Field Operations Coordinator, Emergency Services Coordinator
# of hires needed: 1
Open or not to recruiters on TE: NO
Job posting strategy (bottom of package details): idk this role, close to Cherry Hill / Philly tho