Mitigation Services Coordinator

Fast growing 24/7 Water, Fire & Mold Mitigation and Restoration Company located in Baltimore is seeking an Administrative Coordinator to join our team. Summary of Essential Duties:

The Administrative Coordinator is responsible various administrative functions including but not limited to, answering customer calls, initial job intake, gathering all the required information and reviewing for accuracy, entering jobs into our system (PSA). scheduling crews, assist in obtaining approvals for estimates, following up with customers and crews, reviewing reports and updating notes and dates in multiple databases, updating clients on job progress and resolving general customer concerns. Help with on call after hours calls as needed.

Qualifications:

To perform this job successfully one must be able to perform each essential duty to satisfaction. The requirements listed below will represent the knowledge and skill to perform such duties.;

o The ability to handle stressful situations o Mitigation industry experience strongly preferred o Possess a high school diploma or higher educationo Strong Customer Service skillso Construction/Repairs experience is a pluso Excellent communication skillso Ability to think and reason strategicallyo Must be self motivatedo Detail oriented and able to multitasko Strong computer skills, Microsoft Officeo Bilingual is a pluso Must be able to pass background check and random drug tests

Competitive salary plus incentive bonus/commissions

BenefitsPaid Holidays, Vacation and Personal timeHealth Insurance - company contributes 25%Dental & Vision insurance401k plan with company contributionsAflac plans available

Qualified candidates please apply here: https://sirestoration.bamboohr.com/careers/29?source=aWQ9MTg%3D