MLS/MT Certified - Point of Care Testing Laboratory Manager

Benefits

Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway 2929 Allen Pkwy., Suite 1300, Houston, TX 77019

Point of Care Testing Laboratory Operations Manager - Job Overview

Schedule: Monday-Friday (8AM-5PM)

Are you ready to embark on a transformative career journey with a healthcare organization that truly makes a difference? As a Laboratory Operations Manager with Legacy Community Health, youll step into a pivotal role where youll provide cutting-edge operational and technical leadership for our In-House Laboratory Department across Legacys extensive service areas.

Must have strong experience overseeing a Point of Care Testing (POCT) Program and have MLS (ASCP) or MT (AMT) certification. Are you passionate about quality and laboratory accreditation, doing site audits, working with different teams, going to multiple locations? We want to talk to you!

Key Responsibilities

• Supervise day-to-day operations of Point of Care Testing laboratory staff, ensuring adherence to departmental policies and Legacys attendance norms
• Manage Point of Care Testing laboratory scheduling, delegate responsibilities, and enforce rigorous adherence to quality standards
• Function as the Technical Consultant for our innovative point of care testing program, supporting user training and compliance organization-wide
• Identify laboratory performance gaps, initiate risk mitigation strategies, and promote laboratory excellence
• Empower your team with Epic support and training by becoming a super user
• Foster collaboration with Operations, Clinical, and Nursing teams to innovate laboratory services
• Conduct team member interviews, performance evaluations, and mentorship to cultivate growth-oriented dynamics
• Critically assess and track laboratory quality and performance metrics over varying time frames, focusing on trends and improvement areas
• Strengthen vendor relationships to enhance patient experience and foster holistic healthcare delivery
• Lead cross-functional projects aimed at operational enhancement
• Address and resolve incident reports and patient grievances efficiently
• Engage in monthly leadership forums to advise on strategic laboratory initiatives
• Ensure strategic, forward-thinking laboratory inventory and equipment management
• Champion a robust Laboratory Quality Plan fostering process improvement, accreditation success, and ongoing learning
• Serve as the key contact during internal and external laboratory inspections
• Strictly follow Legacys HIPAA guidelines to maintain patient confidentiality
• Engage in additional tasks as necessary to support Legacys mission

Minimum Qualifications

• Bachelor of Science Degree required; advanced mastery in lab sciences
• Required 2 years of Point of Care Laboratory Management Experience
• MLS(ASCP) certification or equivalent essential for technical validity
• Minimum of five years dedicated experience in a laboratory setting, with emphasis on advanced technical proficiency
• Proven expertise in point of care testing practices
• A masters degree in business or healthcare operations is advantageous and may substitute for two years of experience

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, weve stayed at the forefront of connecting our communities to health-every day, in every way.

At Legacy, we know our success is powered by our people. Were always looking for talented, passionate individuals who want more than a job-they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

Core Attributes

At Legacy Community Health, our mission-Driving healthy change in our communities-guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

• Approachable & Collaborative
• Driven & Committed
• Perceptive & Thoughtful Communicators