Mobile Crisis Response (SASS) Supervisor

Kenneth Young Center
  • Arlington Heights, Illinois
    1 day ago

    Job Description

     
    MOBILE CRISIS RESPONSE SUPERVISOR 
    SCREENING, ASSESSMENT AND SUPPORT SERVICES (SASS) 
     
    Job Scope:  This position provides a mixture of direct-service to clients and supervision duties. Provide clinical and administrative supervision to staff as they provide 24/7 crisis response and therapeutic services to clients in the community.  Facilitate group supervision for Bachelor and Masters level staff as needed.  Actively contribute as a team member with on-call crisis response shifts and maintain a caseload for linking clients to long-term services. Option to maintain therapy caseload once established in role. On call-shifts run on a 24/7 basis, and include evening, weekend, and holiday hours. Assist Manager in administrative responsibilities as needed. 
     
    Responsibilities :
    • Provide clinical supervision to full-time MHP/QMHP staff and interns as assigned. 
    • Monitor and oversee day to day activities and operations of the identified Mobile Crisis Team members.   
    • Provide supervision for administrative/reception staff as needed by CCS MCR Manager. 
    • Provide ongoing performance evaluation for supervisees, building on strengths and identifying ongoing growth/training needs. 
    • Assure smooth case transfers and consultation between SASS MCR, outpatient teams, and community living teams.  
    • Complete case assignment when manager is unable or as assigned. 
    • Participate with Manager in interviewing, hiring and training of new Mobile Crisis Team staff. 
    • Be available for crisis response consultation outside of scheduled on-call hours. 
    • Maintain a high level of personal and team documentation compliance including timely review and signing of team members’ documentation. 
    • Review and sign crisis assessments completed by MHP staff. 
    • Participate in scheduled Outpatient leadership meetings as needed. 
    • Lead team meetings when MCR Manger is unavailable.  
    Clinical Responsibilities 
     
    • Provide a full range of crisis screening and support services to a caseload of clients and their families.  These services will include the following: 
      • Crisis screenings completed in a two-person team to assess current needs and determine level of risk 
      • Development of a plan to stabilize a client without the use of hospitalization if hospitalization is not necessary 
      • Case management services to reduce likelihood of future crisis
      • Linkage back to care provider 
      • Linkage to community resources as needed 
      • Ongoing support to help a client maintain access to established services 
      • Post-hospitalization services, which may include gathering information for a mental health assessment and individualized treatment plan  
    • Participate as a responsible crisis team member to maintain continuous on-call coverage and to accomplish other team tasks, goals and responsibilities 
    • Manage a caseload that reflects the CCS MCR program demands 
    • Provide timely and accurate assessments of incoming crisis calls with clinically appropriate dispositions 
    • Determine the need for additional services based on the assessment and facilitate linkage 
    • Participate in consultation, as needed, with other agency professionals or with paid agency consultants 
    Work Environment  
     
    • While performing the duties of this job, the employee regularly works in a mix of office and home. 
    • Roughly one half of the employee’s time will be spent in the community, driving to and from hospital sites to perform crisis screenings 
    • While in transit, the employee may experience changing road and whether conditions 
    • In conducting, screenings and follow ups with the family, an employee may be exposed to varied residential environments based on assigned caseload. 
    Minimum Position Requirements  
     
    • Masters Degree from an accredited College or University in Social Work, Psychology, Counseling or closely related discipline 
    • LCSW or LCPC Licensure  
    • Minimum of four years experience providing clinical treatment with children and adolescents. 
    • 1 years supervisory experience preferred 
    • Valid driver’s license, proof of insurance and reliable transportation required. 
    • Computer skills required including but not limited to knowledge of Microsoft Word & Excel. 
    Schedule 
    • Full Time, Exempt, 37.5 hour work week 
    • Must work a flexible schedule in response to the needs of the target population served, including rotating direct on-call responsibilities, which includes evening, weekend, and holiday hours. 
     
     
    Kenneth Young Center is an Equal Opportunity Employer 

    Numbers & Facts

    LocationArlington Heights, Illinois
    Websitehttps://www.seamgroup.com

    Skills

    • Administrative Managementunmatched
    • Administrative Skillsunmatched
    • Calendar Managementunmatched
    • Case Managementunmatched
    • Certified Coding Specialist (CCS)unmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Genetic Linkageunmatched
    • Hospitalunmatched
    • Insuranceunmatched
    • Leadershipunmatched
    • Licensed Clinical Social Worker (LCSW)unmatched
    • Microsoft Excelunmatched
    • Microsoft Wordunmatched
    • Needs Assessmentunmatched
    • On Callunmatched
    • Outpatient Careunmatched
    • Patient Careunmatched
    • People Managementunmatched
    • Performance Analysisunmatched
    • Performance Reviewsunmatched
    • Psychiatry and Mental Healthunmatched
    • Psychologyunmatched
    • Research Skillsunmatched
    • Riskunmatched
    • Social Workunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched
    • Treatment Planunmatched

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