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Job Description
• Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment. • Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. • Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges. • Road test vehicles to diagnose malfunctions and to ensure that they are working properly. • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives. • Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation. • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle. • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations. • Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations. • Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks. • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued iOS device and our proprietary TRAIT application. • Accurately complete DOT forms and all other forms of documentation in a timely fashion. • Work with a high degree of independence and manage own daily schedule. • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times. • Obtain parts from approved local and national vendors as necessary for the repairs to be performed. • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes. • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT. • Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections. • High School Diploma/GED and 3 years experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years experience in a related field. • Possess and supply a set of hand tools necessary to perform required job duties. • Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months. • This position follows regulations issued by the Department of Transportations (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. • Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. • Safe drivers needed; valid drivers license required. Candidate must hold a valid state-of-residence drivers license, be able to obtain and maintain their Driver Qualification File. • ASE T8 (PMI) certification • ASE T3 (Drivetrain) certification • ASE T4 (Brakes) certification • ASE T5 (Suspension) certification • ASE T6 (Electrical and Electronic Systems) • ASE T7 (HVAC) certification • ASE 608/609 certification* • Understand the implications of new information for both current and future problem-solving and decision-making. • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. • Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. • Ability to determine the type of tools and equipment needed. • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. • Weekly pay - get paid every Friday for added convenience and financial flexibility • Safe driving & Tech efficiency bonuses • Safety Boots & Safety Glasses reimbursement • Extreme weather gear (Cold & Hot) • Uniforms provided with laundry service where available • Take the service truck home daily (stop paying for gas!) • Tablet & company cellphone provided • Technical training provided to advance your career • Dedicated career path - Over 50% of our front-line managers are promoted from within. • Health, dental, vision insurance starts DAY ONE of employment. • 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company. • Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. • Tuition Assistance/Reimbursement • Adoption/Surrogacy assistance • Pet Insurance • Multiple ERG, diversity groups, and company paid volunteer hours. • Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
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