Calendar Management, Customer Support/Service, Equipment Maintenance/Repair, Fax Machines, Healthcare, Identify Issues, Information Systems/Technology IS/IT Administration, Interpersonal Skills, Maintenance Services, Medical Office, Medical Products, Mobile Plant/Equipment, Multilingual, Patient Care, Printers, Purchasing/Procurement, Resource Leveling, Telephone Skills, Time Management, Willing to Travel
Job Summary:
Under general supervision, safely and responsibly drives the Southern Californias Mobile Health Vehicle to and from its home location to a wide variety of locations throughout the Region. Assumes responsibility for monitoring and ensuring maintenance and service needs are met of the vehicle. Performs proper set-up and breakdown of vehicle to service patients. Provides general reception, including answering the telephone, assisting patients in obtaining medical services, scheduling patients for medical appointments and collecting payments for services rendered.
Essential Responsibilities:
- Primary driver of (40ft) health vehicle. Vehicle pick up, delivery, set-up, tear down, including onboard generator, septic and power, any and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at end of event.
- Ensures proper/timely scheduled maintenance of vehicle, including tracking maintenance.
- Maintains and checks equipment for malfunction and/or damage.
- Assist with initial problem identification and solution under the direction of a higher level resource.
- Responsible for inventory of RV includes electronic assets, equipment, supplies and other items associated with the RV. Interacts with members/patients to schedule appointments.
- Greets members and provides reception services.
- Collects payment for services rendered.
- Answers and returns telephone calls and messages.
- Provide excellent customer service-patients, employers, staff.
- Prepare and process a variety of forms (i.e. AVS, off-work/ back to work, exchange of records).
- Works closely with clinical staff.
- Exhibits strong interpersonal skills.
- Stocks and supplies medical office materials (some lifting required, up to 75 lbs).
- Cleans and organizes vehicle (in-between scheduled EVS).
- Fills and empties water/waste tanks.
- Performs fundamental IT trouble-shooting.
- Travels within Southern California Region, including overnight stays.
- May perform other duties as required.
- SPECIAL JOB FEATURES: Starting and end times may vary. This person will be working Mobile Health Vehicle and will require routine travel to employer sites and community locations throughout southern California region. The position is usually 4 days a week, but could include weekends on occasion.
K
Kaiser Permanente
At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research.
Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach.
Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
10,000 employees or more
http://www.kp.org/careers