Mobile Patrol Supervisor

​​​Mobile Security Patrol Supervisor

Job Title: Mobile Patrol Supervisor
Location: Regional (North Shore, Greater Boston, and Natick/Framingham area)
Job Type: Full-Time (40–50 hours/week)
Schedule: Flexible / No Set Schedule (Includes nights, weekends, holidays & on-call as needed)
Compensation: $25.00 / hour

Job Description: We are looking for a vigilant, highly responsible, and experienced Mobile Patrol Supervisor to manage field security operations across our regional territories. In this role, you will be the "eyes and ears" on the ground, operating a company patrol vehicle to monitor client sites, respond to alarms, and oversee on-site security personnel.

As the Mobile Patrol Supervisor, you will be responsible for ensuring our officers provide exceptional service, maintain compliance with company standards, and respond effectively to client needs. This position requires extensive driving throughout the North Shore, Greater Boston, and MetroWest regions, including Natick and Framingham.

This is not a traditional Monday – Friday position. Our operations are 24/7, and the successful candidate must be flexible, reliable, and available to work varying shifts, including evenings, overnights, weekends, holidays, and emergency call-outs.

Key Responsibilities:

• Regional Mobile Patrols: Conduct routine and random vehicular patrols of contracted client properties throughout the North Shore, Greater Boston, and the Natick/Framingham area.
• Alarm Response: Rapidly respond to security alarms, disturbances, or emergency calls across our service regions, taking appropriate action and coordinating with local law enforcement.
• Staff Supervision: Conduct unannounced site visits to inspect on-duty security guards, ensuring compliance with uniform standards, alertness, and post orders.
• Incident Reporting: Document all patrol activities, site maintenance issues, and security breaches using digital logging software.
• Emergency Shift Coverage: Be ready to step in and cover open security posts if a guard calls off unexpectedly at any regional site.

Requirements:

• Driving Experience: Must have a minimum of 5+ years of licensed driving experience!
• Clean Driving Record: A pristine driving history is mandatory (no recent major violations, DUIs, or excessive points) to meet commercial insurance requirements.
• Open Availability: Flexibility to work a fluid schedule averaging 40–50 hours per week, with a heavy emphasis on overnight, evening, and weekend shifts.
• Regional Knowledge: Comfortable navigating the unique driving environments of Massachusetts, from Boston city traffic to the highways connecting the North Shore and MetroWest.
• Experience: Minimum of 2 years in security, with prior mobile patrol or supervisory experience highly preferred.
• Background Check: Must pass a comprehensive criminal background check and drug screening.

What We're Looking For

We're looking for a supervisor who is dependable, proactive, and takes ownership of the operation. The ideal candidate is someone who:

• Leads by example and holds others accountable.
• Can make sound decisions under pressure without constant supervision.
• Communicates professionally with clients, officers, and management.
• Understands that exceptional customer service is just as important as security.
• Is willing to step in wherever needed to ensure our clients receive uninterrupted service.
• Takes pride in maintaining high standards, professionalism, and integrity.

If you enjoy leading teams, solving problems, and working in the field where every shift is different, we'd like to hear from you!