Mobile PC Break/Fix Technician

Join our dynamic team as a Field Engineer in the vibrant city of Nashville, Tennessee! Known for its rich music history, cultural diversity, and thriving economy, Nashville is a fantastic place to live and work.

Key Responsibilities

• Repair laptops and desktops in the metro area, focusing on tasks such as replacing hard drives, motherboards, and keyboards.
• Perform whole unit swaps and repair or replace PC peripherals as needed.
• Utilize reliable transportation to service the metro and surrounding areas effectively.
• Close service tickets in real-time using the company-provided phone and call management system.

Key Qualifications

• Must have a reliable car and car insurance.
• At least 1 year of hands-on experience with laptop and desktop break-fix.
• Preferred background in computer building.
• General knowledge of laptop/desktop hardware and software, including basic Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Police or criminal background verification clearance may be required.

Screening Requirements

• Complete required product training.
• Pass drug and background screening.

General Questions

• Are you eligible to work in the US?
• Do you have a working printer at home?
• Are you willing and able to drive extensively to deliver services to customers?
• Can you handle substantial administrative work via iPhone, such as real-time reporting?
• If your car breaks down, what is your backup plan for getting to work?
• Are you willing to work late on short notice if required?
• Do you have a reliable computer and high-speed internet connection at home?
• Are you willing and able to comply with a business casual dress code?
• Do you agree to complete Dell certifications before starting work?

Embrace the opportunity to work in an engaging environment and develop your skills further in the tech industry. Apply now and become a part of our team in Nashville!