Dell Computers, Desktop Hardware, Desktop PC, Equipment Maintenance/Repair, Hard Drives, Hardware Repair, Keyboards, Laptop Hardware, Laptop PC, Maintenance Services, Microsoft Product Family, Motherboards, Peripheral Hardware, Security Clearance
Join our team in Elmwood, LA, a vibrant community with easy access to the greater New Orleans area. This role offers an exciting opportunity to work with a leading client, Dell, where you will gain valuable experience and certifications.
Key Responsibilities
- Repair laptops and desktops by handling service requests in the metro area.
- Perform repair activities such as replacing hard drives, motherboards, and keyboards.
- Conduct whole unit swaps and repair or replace PC peripherals.
- Close service tickets in real-time using the company-provided phone.
Key Qualifications
- Must have a reliable car and car insurance.
- Minimum of 1 year of hands-on experience with laptop and desktop break-fix.
- Preferred background in computer-building.
- General knowledge of laptop/desktop hardware and software, including basic Microsoft applications.
- Ability to resolve basic/non-complex problems as directed.
- Client and/or governmental clearance may be required.
- Police or criminal background verification clearance may be required.
Screening Requirements
- Completion of required product training.
- Pass drug and background screening.
Embrace this opportunity to work in a dynamic environment, where your skills in computer repair will be honed and expanded. Elmwood offers a wonderful setting to grow professionally while enjoying the local culture and amenities.