Mobile PC Repair - Break/Fix

Join our team in Elmwood, LA, a vibrant community with easy access to the greater New Orleans area. This role offers an exciting opportunity to work with a leading client, Dell, where you will gain valuable experience and certifications.

Key Responsibilities

• Repair laptops and desktops by handling service requests in the metro area.
• Perform repair activities such as replacing hard drives, motherboards, and keyboards.
• Conduct whole unit swaps and repair or replace PC peripherals.
• Close service tickets in real-time using the company-provided phone.

Key Qualifications

• Must have a reliable car and car insurance.
• Minimum of 1 year of hands-on experience with laptop and desktop break-fix.
• Preferred background in computer-building.
• General knowledge of laptop/desktop hardware and software, including basic Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Police or criminal background verification clearance may be required.

Screening Requirements

• Completion of required product training.
• Pass drug and background screening.

Embrace this opportunity to work in a dynamic environment, where your skills in computer repair will be honed and expanded. Elmwood offers a wonderful setting to grow professionally while enjoying the local culture and amenities.