Mobile Service Advisor

Are you passionate about the automotive industry and providing top-notch customer service? We’re looking for an experienced Mobile Service Advisor to represent our Lincoln brand by delivering exceptional mobile service experiences directly to our customers. Be part of a forward-thinking dealership that brings convenience, quality, and care to our clients—wherever they are.

Benefits:

• Competitive Compensation: $40,760-$45,000
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance

Key Responsibilities:

• Serve as the primary point of contact for mobile service customers
• Schedule and coordinate mobile service appointments
• Clearly explain maintenance and repair recommendations
• Create accurate service estimates and invoices
• Collaborate with mobile technicians to ensure timely and high-quality service delivery
• Maintain customer records and follow up to ensure satisfaction
• Promote dealership services and build long-term customer relationships

Qualifications:

• Previous experience as a Service Advisor/ Appointment Scheduler in a dealership or service center (Ford/Lincoln preferred)
• Excellent communication, organizational, and customer service skills
• Strong technical knowledge of vehicle maintenance and repairs
• Valid driver’s license with a clean driving record
• Ability to work independently and adapt to a mobile work environment
• Professional, positive, and team-oriented attitude