Mobile Support Technician (28260)

POSITION SUMMARY The Mobile Support Department is responsible for preparing and loading all the necessary supplies, equipment, and vehicles to ensure the success of every mobile blood drive and donor center operation. Under the direction of the Mobile Staging management, this position is responsible for ensuring that all mobile equipment is loaded and operational for daily use. Responsible for unpacking, storing, maintaining and rotating inventoried items, supplies and equipment within the mobile support areas. Pulls and stages mobile totes, supplies and equipment according to schedule and requirements. Maintains proper inventory levels for kitting of all supplies.. Performs audits of inventories, equipment and supplies in mobile staging areas as needed and as required by various procedures. Maintains mobile staging areas in a neat and orderly arrangement. Provides unparalleled customer service and employee responsiveness

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Mobile Staging 1. Prepares all supplies for each region to ensure daily success of mobile drives and center operations. This is completed by kit/tote assembly. This assembly includes all duties related to the process; packing of new totes per requirements, restoring supplies to maintain proper min/max levels and proper completion of all required documentation. 2. Breaks-down used totes which includes unpacking of all items, verifying proper expiration dates and restocking appropriately 3. Ensures all necessary equipment is in good working condition for mobiles. Following proper protocol, removes equipment from service when necessary. 4. Loads and unloads mobile vehicles ensuring all totes, equipment and supplies are properly loaded and unloaded, and nothing is missing. 5. Maintains supplies, tools, equipment and work area in a neat and orderly arrangement. Work areas and supplies include (but not limited to) warehouse and mobile staging. 6. Responsible for maintenance and cleaning of mobile equipment, supply shelves and storage areas. 7. Loads and/or unloads vehicles. 8. Understands and adheres to all departmental and company procedure/policies. 9. May drive company vehicles to and from locations for delivery, service, or pick-ups. 10. Conforms to all safety practices as dictated by the Health and Safety Manual. 11. Performs other duties as assigned.