Automotive Repair and Maintenance, Business Growth, Computer Skills, Customer Experience, Customer Support/Service, Documentation, Driver's License, Equipment Maintenance/Repair, Heavy Equipment/Vehicles, High School Diploma, Identify Issues, Lift/Move 100 Pounds, Maintenance Services, Organizational Skills, Production Management, Quality Metrics, Repair Orders, Safety Process, Safety Standards, Safety/Work Safety, Startup, Time Management
Summary
We are currently seeking an experienced Mobile Service Technician in Butte, MT to join our growing team! The right candidate will be independent and have a strong background in diesel truck maintenance. You will be responsible for traveling throughout your service region to customer workplaces and homes. We are looking for a professional with at least 7 years of hands-on experience in automotive or equipment repair. Including: diagnosing, repairing, and maintaining various vehicles or machinery while upholding high safety and quality standards
Key Responsibilities
- Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
- Engage with many different customers each day and represent the dealership while being calm and responsive
- Organize and prepare for the day’s appointments and be excellent at time management
- Perform vehicle repairs and/or maintenance work as outlined on the repair order in a clean and efficient manner
- Communicate with the Mobile Service Coordinator, Parts Department, and Dealer Management regularly to effectively manage production and customer communication
- Stay current with new technology by attending manufacturer training and reviewing technical service bulletins
- Adhere strictly to safety procedures and company policies
Required Qualifications
- Able to work occasionally in challenging weather conditions
- Able to drive and maintain a company vehicle responsibly
- Take pride in the role and bring a start-up mentality to growing the business
- High school diploma or GED
- Minimum of 7 years of hands-on experience as a technician (automotive, diesel, or heavy equipment preferred)
- Basic computer skills and the ability to use digital repair documentation
- Must be able to lift up to 100 lbs
- Valid driver's license and a clean driving record
- Must provide own tools
Benefits We Offer
401(k) retirement plan with employer contribution
Health, dental, and vision insurance
PTO and holiday pay begin accruing immediately
Opportunities for advancement and internal promotions
Company-provided uniforms and tool allowance