Mobile Technician

Mobile Service Technician – West Point Auto

As a Mobile Service Technician, you will be responsible for diagnosing, repairing, and maintaining trucks on-site for our clients. You’ll be the face of our dealership in the field, providing expert service with a focus on efficiency, professionalism, and customer satisfaction.

Key Responsibilities:

- Perform on-site diagnostics, repairs, and maintenance on a variety of truck makes and models.

- Provide emergency roadside assistance and support as needed.

- Use diagnostic tools and software to identify issues quickly and accurately.

- Communicate clearly and effectively with customers to explain repairs and maintenance procedures.

- Maintain a clean and organized service vehicle, stocked with necessary parts and tools.

- Document all work performed, including parts used, repairs completed, and time spent on each job.

- Follow all safety protocols and company procedures.

- Provide exceptional customer service, ensuring that each client’s needs are met with professionalism and efficiency.

Qualifications:

- High school diploma or equivalent; technical certifications are a plus.

- Minimum of 2 years of experience as a truck technician, preferably in a mobile service role.

- Strong diagnostic and problem-solving skills.

- Proficiency with diagnostic tools and software.

- Ability to work independently and manage time effectively.

- Excellent communication and customer service skills.

- Valid driver’s license with a clean driving record.

- Ability to lift heavy parts and equipment as needed.

- Willingness to work flexible hours, including some evenings and weekends.

Benefits available the 1st of the month following date of hire.

• 401(k) retirement plan with company match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation, Sick, and Holidays
• OEM Training Incentive for Parts & Service personnel
• Tool Reimbursement for service employees
• Tuition Reimbursement for service employees
• Discount on Parts/Labor and Vehicle Purchases
• Employee Referral Bonus
• Professional work environment

To apply please contact Chery Rierson at

Cheryl.rierson@nattinc.com

or 605-332-7112.

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