Adobe Illustrator, Adobe Photoshop, CSS (Cascading Style Sheet), Contextual Inquiry, Customer/Client Research, Decision Support, Establish Priorities, HTML (HyperText Markup Language), Information Architecture, Knowledge Mapping, Mobile Applications, Needs Assessment, Problem Solving Skills, Product Design, Prototyping, Qualitative Research, Quantitative Research, Requirements Management, Research Skills, Software Design, Test Tools, Usability Engineering, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Wireframes