Mobility Program Counselor

The Mobility Program Counselor will provide information and resources to the Mobility Counseling families to prepare them for a move in a range of neighborhoods. The Mobility Counselor will provide motivational counseling to program participants and ensure that all participant information is entered in Share Point. In addition, this position will also include general admin support tasks, including, but not limited to data entry, office organization, filing, copying, printing, mailing, and other duties as required.

ESSENTIAL DUTIES

• Assists with recruiting families and owners to participate in the Mobility Counseling program.
• Brief interested families and potential owners on the requirements and goals of the Mobility Counseling program.
• Enter intake survey data into SharePoint and schedule intake assessments.
• Provides pre counseling, apartment search assistance to assist families to move into opportunity areas.
• Prepares files for review and scanning.
• Assists tenants in developing Personalized Action Plan (PAP) and make referrals based on identified needs.
• Monitors tenant’s PAP for goal completion and update Share Point.
• Effectively communicates with Mobility Counseling Program Director and Coordinator regarding any participant related concerns.
• Regularly updates the record-keeping system regarding family attributes.
• Participate in regular meetings to provide updates on progress, challenges, and successes.
• Safeguards confidential and sensitive information as required by program rules.
• Additional duties as assigned.

Qualifications

• Bachelor’s degree in Psychology, sociology, social services, human services, education, or a closely related field with similar course curriculum; OR
• High School Diploma and four years of full-time paid experience, working in human services in a capacity involving the delivery of direct services to clientele

KNOWLEDGE, SKILLS & ABILITIES

• Reads, interprets, and applies program documents, including applicable regulations and statutes.
• Knowledge and understanding of Mobility Counseling
• Communicates effectively both written and verbally. Must have the willingness to present information to groups of people.
• Possesses strong interpersonal skills with a focus on quality and attention to detail.
• Works under critical time deadlines and has the ability to re-evaluate priorities as necessary.
• Interacts well with all levels of personnel.
• Possess strong organizational, and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Exercises sound and ethical judgment when acting on behalf of the organization.

CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, San Francisco and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2.5 billion in affordable housing development for multiple clients.