JOB PURPOSE:
To include but not limited to:
- Provides full prep support to Bartender and Bar Porters to ensure proper operation of the bar.
- Maintaining a clean and safe working environment for efficient operation of the bar
- Consistently following sequence of service utilizing all proper procedures standardized by managers and chefs.
- Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
- Working as a team, assisting all guests’ and employees’ needs and inquiries.
- Greeting guests in a positive, friendly manner and making them feel welcome.
- Anticipating the guests’ needs and responding appropriately with a sense of urgency.
- Maintaining a level of professionalism, that will make guests want to return.
- Bidding farewell to guests, using guest’s name when known, and encourage them to return.
- Building and establishing a personal clientele.
- Encourage guests to make weekly table reservations
- Adhere to weekly table and guest list requirements
- Assist in developing restaurant database through networking and completing data cards.
- Participate in weekly marketing requirements
- Performing all opening and closing duties, based upon shift assignment.
- Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
- Other duties as assigned
QUALIFICATIONS: (Include equipment knowledge/use)
- 2 years of experience as a barback and/or bar porter in a similar, high-volume environment or 6 months required in a fine dining establishment.
- Good communication skills; multilingual is a plus.
- Must be able to speak and to read in English proficiently.
- Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
- Must have a working knowledge of Spirits, Wine and Food.
- Ability to work as part of a team in a high stress & high-volume environment.
- Ability to follow directions well, make quick decisions, and keep organized while under pressure.
- Positive attitude, self motivated, energetic and is a willing learner.
- Ability to perform a variety of duties with extreme care, concern and detail.
- Professionally groomed in a manner consistent with department grooming standards.
- Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs.
- Physically able to walk without assistance on various surfaces for an extended period of time.