Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District.” The Model Host is responsible for ensuring excellent visitor service standards. The ideal candidate has experience in a fast-paced, high-energy environment and demonstrates strong communication skills. Model Hostesses should be outgoing, welcoming, and passionate about customer service. They are responsible for upholding AREA15's highest standards and core values. JOB RESPONSIBILITIES AND DUTIES: - Welcome guests warmly and assess their dining or lodging needs.
- Seat guests and manage the seating chart.
- Maintain personal grooming standards and an attractive image to align with the venue's theme.
- Pose for pictures in uniform or designated apparel for promotional activities.
- Participate in marketing, publicity, or media materials.
- Dress up in costumes for events, movie showings, and themed parties.
- Check in guests at AREA15's main entry and suggest upsells, such as Experience passes or bottle service.
- Respond to guest concerns or complaints with a positive attitude and make corrections.
- Maintain a professional, neat, and well-groomed appearance according to Company standards.
- Stay composed, focused, and uphold personal integrity.
- Ensure all opening and closing duties are completed.
- Assist with side work, including cleaning, stocking, and folding silverware.
- Collaborate with team members and other departments as needed.
- Serve as a brand advocate by providing visitors with accurate information about venues, menus, and pricing.
- Set up host stations and keep them clean and organized.
- Adhere to department and company-specific safety policies.
- Communicate effectively with employees and visitors, stay organized, and make accurate decisions.
- Consistently deliver exceptional service in a professional manner, maintaining dialogue with visitors and staff.
- Monitor potentially intoxicated or disruptive guests and promptly report to the manager.
- Distribute and collect items needed for the day's operations (e.g., menus, headphones).
- Set up the venue for full operation and ensure all supplies and tools are ready.
- Inspect and maintain the assigned area, take inventory counts, and restock supplies.
- Maintain a clean and hygienic workstation following Clark County health standards.
- Follow instructions and work well within a team.
- Be flexible with your schedule, including nights, weekends, holidays, and overtime.
- Maintain a positive and upbeat environment.
- Be self-motivated and willing to learn.
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