Moderate Care Coordinator Job Description
Position Title: Moderate Care Coordinator (Tier 2)
Reports to: JCESC Care Coordinator Supervisor
Works in collaboration with: Child and Family Team (CFT), other care coordinators and agencies/partnerships to provide Tier 2 services.
Term: Full-time position with health care and retirement benefits
Salary Range: $45,000- $59,000 Starting Salary
Work Location: Blended home office and regional offices with locations in Steubenville and Canton Ohio. Service counties include Belmont, Columbiana, Harrison, Jefferson, Monroe, Stark and Tuscarawas.
Travel: Ability to travel within the assigned region, to multiple offices, and home locations with personal vehicle. Most possess reliable transportation valid/active driver’s License and proof of insurance.
Training: Provided upon employment
Position Summary:
Provide timely holistic care coordination to children enrolled in OhioRISE, with appropriate expertise to coordinate behavioral, medical, and pharmacy health services, including for children with dual diagnoses (BH/IDD).
Will use a wraparound-informed model for members with moderate behavioral health needs.
Key Responsibilities and Activities:
- Use clinical, operational, and technical expertise to manage and provide MCC care coordination.
- Manage 1915 (c) home and community-based waiver service coordination within federal requirements.
- Work cooperatively with the CFT and share responsibility for developing, implementing, monitoring, and evaluation a single child and family-centered plan.
- Actively grow and leverage partnerships with other (non-health) child-serving systems.
- Conduct outreach to the child’s family within one business day of referral to MCC.
- Complete and submit child and family-centered care plans (initial, changes, transitions) to the OhioRISE plan for review and approval according to standards.
- Respond to member needs as appropriate.
Approach to Tier 2 Care Coordination
Provide structured service planning and care coordination based on wraparound principles, as established by the National Wraparound Initiative including:
- An initial home-based, comprehensive assessment resulting in the development of the child and family-centered care plan.
- A CANS assessment once every 180 calendar days or whenever there is a significant change in the member’s behavioral health needs or circumstances.
- Convening and facilitating the child and family team.
- Developing a crisis safety plan.
- Reviewing the child and family-centered care plan every thirty days or whenever there is a significant change in the member’s needs or circumstances.
- Monitoring the child and family centered care plan.
- Performing referrals and linkages to appropriate services along the continuum of care.
- Ratio of one MCC to no more than twenty-five OhioRISE members receiving MCC services.
Education and qualifications:
- Minimum of 3 years’ experience in children’s mental health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
- Background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
- Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
- Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education)
- MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM. Care coordinators will successfully complete skill and competency-based training to provide MCC.
- Complete the state-required training program provided by the COE.
Abilities Required:
- Knowledge of human resources, personnel practices and human relations.
- Ability to work well with individuals with diverse backgrounds and experiences.
- In addition, the care coordinator should be:
- Trustworthy, confidential, accessible, objective, not biased.
- Interested in own professional growth.
Working Conditions:
- travel to service coordination family locations.
- 260 day contract with benefits