Molecular Imaging Manager - Imaging Administration - Full Time 8 Hour Days (Exempt (Non-Union)

The Manager of Molecular Imaging will oversees the daily operations of Positron Emission Tomography (PET) Center, Nuclear Medicine, and Nuclear Infusions at Keck Medical Center. The Manager will balance clinical excellence, personnel management, and regulatory compliance to ensure high-quality patient outcomes. The role ensures accurate and timely performance of diagnostic test with responsibility to supervise, hire, and evaluate technical and support staff by competency assessments and ongoing professional development. The Manager will also ensure strict adherence to healthcare regulations, accreditation standards, and hospital policies. Proactively identify safety risks and drive process improvement initiatives. Monitor departmental budgets, oversee equipment procurement, and optimize resource allocation. Work closely with radiologists, cardiologists, department leadership, and other healthcare professionals to standardize the Keck Theranostics Center workflows. The Manager of Molecular Imaging is responsible for planning, organizing and managing the overall Molecular Imaging operations within the Imaging Services Department. This position provides supervision to technical imaging staff/support staff, including providing team member coaching, counseling, and mentoring. In addition, this position must be able to lead operational functions to include but not limited to patient/customer satisfaction, administrative responsibilities, information, quality assurance, regulatory compliance, clinical performance and all patient care within radiology imaging.

The Imaging Services Manager is responsible for planning, organizing and managing the overall operation of the Imaging Services Department. This position provides supervision to technical imaging staff/support staff, including providing team member coaching, counseling, and mentoring. In addition, this position must be able to lead operational functions to include but not limited to patient/customer satisfaction, administrative responsibilities, information, quality assurance, regulatory compliance, clinical performance and all patient care within radiology imaging.

Essential Duties

• Directs daily operations by continually planning, managing, implementing and evaluating operations/services to ensure quality, safety, efficiency and cost effectiveness. Analyzes and plans for the needs of the department. Establishes staffing requirements, responsible for approving PTO, and creating/amending staff schedules. Plans for the appropriate utilization of resources by assessing volumes and acuity/complexity of patients to determine staffing levels.
• Assumes 24-hour responsibility for assigned areas. Works with staff to ensure proper charging of procedures to optimize reimbursement; maintains and updates team with cpt code changes. Monitors quality, patient safety and patient satisfaction; oversees implementation of measures to improve. Supports and facilities care management practice in conjunction with hospital protocols.
• Partners and responds to the needs and issues originating from staff, patients, families, physicians, community, or other hospital departments. Develops and implements policies and procedures to ensure effective and efficient operations consistent with hospital and system philosophy, policies and procedures. Ensures compliance with all regulatory agency standards (i.e., federal, state, city, DNV, IDPH) and all hospital policies and procedures.
• Maintains an effective working relationship with internal and external customers. Collaborates with physicians, management and other health care professionals to assure delivery of quality care, patient satisfaction and continual use of services. Networks with peers to assure that administrative and clinical standards integrate with department and hospital services. Networks with professionals at other healthcare facilities for benchmarking. Actively participates in hospital committees and projects (CQI project, hospital projects, etc.) as well as coordinates activities with various other hospital departments to ensure patient satisfaction as well as cost effectiveness. Responsible for personal and professional growth and development. Stays abreast of current standards of care via literature, educational events, internal and external resources and internal/external networking. Maintains memberships in professional and community organizations.
• Maintains specialty certification if applicable. Participates in activities to enhance professional growth by involvement in professional organizations and continuing education. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
• Facilitates development of the Molecular Imaging/Theranostics Program through coordination, growth, and marketing initiatives with appropriate entities across the inpatient and outpatient system of care. Leads the multi-disciplinary committee to align on Program strategy/tactics for new innovative therapies, technology, and capital investment.
• In partnership with the Norris Cancer Hospital leadership, assists with execution of site-based strategic initiatives and tactics to improve imaging services. This position will serve as primary contact for Norris's hospital leadership/operations
• Oversees an annual operating gross revenue budget of approximately $89M and expense budget of $8M. Ensures budget targets are achieved for both revenue and expense.
• Develops and maintains a highly engaged workforce of approximately 25 FTEs and ensures a talent strategy is in place for key leaders.
• Position requires availability via text/phone while on duty and after-hours including nights and weekend.
• Assists Associate Administrator in planning of budget and fiscal accounting.
• Willingly performs other related duties, task or project outside immediate work area as assigned or required (i.e., scheduling, transport, clerical) by the Supervisor, Director and Associate Administrator, Ancillary Services.
• Maintains staff/patient confidentiality.
• Performs other duties as assigned.

Required Qualifications:

• Req High School or equivalent
• Req Specialized/technical training Graduate of accredited school of nuclear medicine technology
• Req Bachelor's Degree Scientific discipline or related field
• Req 2-3 years Experience as Nuclear Medicine or PET Technologist
• Req 3-5 years Minimum three (3) years' experience in a leadership role (manager, supervisory or lead technologist)
• Req Excellent oral and written communication skills; ability to communicate effectively.
• Req Strong organizational, time management and planning skills.
• Req Ability to effectively handle multiple tasks, changing priorities, stressful situations and complex assignments.
• Pref Certified Radiology Administrator (CRA)

Required Licenses:

• Req Certified Nuclear Medicine Technologist (CA DPH)
• Req Advanced ARRT OR NMTCB Certification
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Certified Radiologic Technologist (CA DPH) State of California Certified Radiologic Technologist (CRT) with Fluoroscopy or national license with another imaging modality, ie American Registry of Magnetic Resonance Imaging Technologist (ARMRIT)
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital's world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials.

The salary range for this position is $138,445.00 - $228,434.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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