Monitoring and Observability Engineer – Cloud Platforms Contract Length: 12 months + potential extension Location: Dallas, Texas – Hybrid (4 days onsite downtown Dallas) Shift: May include rotating after-hours or weekend support
We are seeking a mid-level Enterprise Observability Engineer for our Dallas client. This role focuses on designing and implementing automated monitoring solutions, managing observability tools (Dynatrace, ThousandEyes, Evolven), and supporting 24/7 production environments in both on-premise and cloud infrastructures.
Qualifications
Associate's or Bachelor's degree in Technology, Engineering, or related field preferred
4+ years in IT operations, infrastructure, or application monitoring
Strong experience with Dynatrace(APM, infrastructure monitoring)
Some familiarity with Ftrace, ThousandEyes, Evolven
Experience with intelligence platforms (e.g., Moogsoft, BigPanda)
Hands-on experience in scripting (Python, Perl, Java), REST APIs, and webhooks
Solid knowledge of cloud-native monitoring (AWS, Azure, GCP) and Kubernetes/OpenShift environments
Experience with Unix, Linux, and Windows system
Experience with log analysis and application tracing
SLO/SLI metrics integration
Strong communication and documentation skills
Key Responsibilities
Monitor infrastructure, applications, and websites; resolve Level 1 issues and escalate when necessary
Perform advanced Level 2 diagnostics, including log analysis and performance troubleshooting
Design and configure observability tools such as Ftrace, ThousandEyes, Evolven
Integrate data into event intelligence platforms for real-time visibility
Lead and coordinate incident response using observability insights
Maintain shift logs and ensure effective communication during shift handovers
Train and support teams on monitoring tools and processes
Collaborate on SLO/SLI metrics and performance tuning
Participate in on-call rotation, including after-hours/weekend shifts
Obtain Dynatrace Specialist certification within 6 months of hire
Why Apply?
Work on high-impact enterprise systems
Support leading observability platforms
Be part of a forward-thinking digital intelligence team
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Numbers & Facts
Location
Dallas, Texas
Website
https://www.geniusroad.com
Skills
Amazon Web Services (AWS)unmatched
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Automationunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Documentationunmatched
GCP (Good Clinical Practices)unmatched
Identify Issuesunmatched
Incident Responseunmatched
Javaunmatched
Linux Operating Systemunmatched
Metricsunmatched
Microsoft Windows Azureunmatched
Microsoft Windows Operating Systemunmatched
On Callunmatched
Performance Metricsunmatched
Performance Tuning/Optimizationunmatched
Perl Programming Languageunmatched
Problem Solving Skillsunmatched
Production Systemsunmatched
Python Programming/Scripting Languageunmatched
REST (Representational State Transfer)unmatched
Scripting (Scripting Languages)unmatched
Software Engineeringunmatched
Unix Operating Systemsunmatched
Web Application Infrastructureunmatched
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