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Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Realtime Transport Protocolunmatched
Regional Salesunmatched
Rentalsunmatched
Retailunmatched
Salesunmatched
Service Deliveryunmatched
Sportsunmatched
Description
Overview:
Are you passionate about skiing and riding—and love connecting people with unforgettable experiences? As a Mountain Sports School Sales Agent based at the luxurious Montage Hotel, you’ll be the face of Big Sky Resort’s lesson experience. You’ll guide guests of all ages and ability levels toward the right private lesson, help them navigate our lift access products, and ensure every interaction feels personal and helpful.
This guest-facing role is perfect for a friendly, detail-oriented communicator who thrives in a fast-paced, service-driven setting. You’ll work 4 ten-hour shifts per week with three days off—and enjoy a complimentary shift meal on workdays.
Responsibilities:
Become an expert on Big Sky Resort, the Montage property, Spanish Peaks, and the surrounding area to support guest questions
Book private lessons and sell lift tickets tailored to guest needs, capturing all necessary information accurately
Offer knowledgeable, clear explanations about all Mountain Sports School products—especially private instruction
Maintain a clean and organized sales area while staying proactive in downtime
Deliver exceptional guest service during every interaction—even during busy rushes
Cultivate a welcoming, enthusiastic presence that makes guests feel confident and informed about their mountain adventure
Qualifications:
Previous experience in customer service or hospitality required; outdoor activity sales a plus
Must have a personal vehicle or carpool access—location is not on a bus route
Clear, professional communication skills (spoken and written)
Confident using computers and Microsoft Office Suite
Capable of multitasking and staying focused in high-energy environments
Outgoing, approachable personality that connects easily with guests
Experience with RTP | One Resort software is a plus
All full time seasonal team members can enjoy the following benefits:
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free team member lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass