Mortgage Default Operations Analyst - Midvale, UT (In-Office)

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, paid bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

We are currently seeking a Mortgage Default Operations Analyst to join our team. This is a in-office position located at our Zions Bancorporation Technology Center in Midvale, UT.

Responsibilities:

• Responsible for the management of an effective and efficient framework of internal controls, operational testing for defaults and ensuring sub servicer's compliance with investor and regulatory requirements.
• Ensures compliance with regulatory oversight agencies and all other applicable non-regulatory agencies through quality management of risk including proper assessment, control, testing and reconciliation.
• Ensures periodic validation of model/control inputs and performance.
• Works directly with client peers and vendor management teams to maximize the affiliate and vendor relationships, identify/implement best practices and ensure the timely resolution of issues as they relate to operations.
• Responsible for the consistent interpretation and execution of all policies and procedures.
• Other duties as assigned.

Qualifications:

• Requires a Bachelor's degree in business administration or related field and 2+ years experience with mortgage servicing, loss mitigation, foreclosures, bankruptcy, REO and/or other directly related experience.
• Strong proficiency in Excel and knowledge of other reporting applications, i.e. PowerBI
• A combination of education and experience may meet requirements.
• Working knowledge of loan default servicing software, Black Knight products preferred, including Desktop, Process Management. Ability to balance multiple demands and work both independently and as part of a team to develop solutions.
• Ability to communicate with all levels of management; both written and verbal.
• Ability to present information to senior-level audiences in simple, logical terms.
• Strong execution skills; ability to drive results.
• Strong attention to detail, project management and prioritization skills will be key in balancing daily deadlines with timely implementation of strategic projects.
• Demonstrate the high levels of integrity, character, and professionalism in affiliate, associate, customer and vendor interaction as a representative of the company.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products