Mortgage Loan Coordinator I

A Day in the Life of a Mortgage Loan Coordinator 

Your day begins by ensuring the successful funding of scheduled mortgage loans. You'll review closing packages, confirm all funding conditions have been satisfied, coordinate wire disbursements, and verify that loans are properly booked following the closing.

From there, you'll review your pipeline and prioritize the day's activities. You may be gathering outstanding documentation from members, clearing underwriting conditions, coordinating appraisals and title work, preparing closing packages, reviewing Closing Disclosures, or scheduling upcoming closings with attorneys, title companies, and other settlement partners.

Throughout the day, you'll serve as the hub of communication for everyone involved in the mortgage process. You'll provide updates to members and Mortgage Loan Officers, troubleshoot issues that could impact closing timelines, ensure compliance requirements are met, and keep loans moving efficiently from application to funding.

Success in this role requires strong organization, attention to detail, and the ability to manage multiple loans at different stages of the process. No two days are exactly the same, but every day presents an opportunity to help members achieve their homeownership goals while delivering the exceptional service HFCU is known for

Who We’re Looking For

Why Join Us:  

• Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
  • Benefits Include:
    • Paid time off in addition to paid federal holidays
    • Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
    • 401k match
    • Ongoing training opportunities
    • 8 hours of volunteer time with an organization important to you
    • Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 seasonally) 

Salary Range: $20.54 - $25.68 per hour

Position Title: Mortgage Loan Coordinator                                                                                

FLSA Status: Non-Exempt

Department: Mortgage Lending                                                         

EEO Code: Administrative Support Professionals

Reports To: VP Mortgage Lending                                                                                         

Grade: 7

Summary: 

The Mortgage Loan Coordinator supports the processing, closing, and funding of residential mortgage and home equity loans in accordance with HFCU and investor guidelines. This role issues required disclosures, orders and reviews reports, prepares and reviews closing documents, performs pre-closing quality control, and ensures loans are closed and funded accurately and on time while providing a positive experience for all parties.

Essential Functions:

• Communicate clearly, timely, and accurately with borrowers and all essential parties to ensure a positive experience, including explaining mortgage documents, requirements, timelines, expectations, and the closing process.
• Prepare, issue, and track required disclosures and documentation for mortgage and home equity loans from application through closing, ensuring compliance with all required timeframes.
• Request, obtain, and review borrower documentation, verifications, and third‑party reports to ensure loan conditions and requirements are satisfied prior to closing.
• Review loan files prior to closing to confirm all processing conditions are met, documented, and ready for execution.
• Prepare, review, and coordinate accurate closing documents and ensure loans are closed and funded timely, including completing funding transactions, wires, and required system updates.
• Ensure all processing, closing, and funding activities are completed accurately and in compliance with federal, state, investor, and mortgage lending requirements.
• Maintain predictable and reliable attendance.
• Perform other related duties as assigned.

Qualifications:

•       Education: 

o Minimum High School Diploma or GED required.

•       Experience:

 o Previous mortgage experience or experience dealing with loan records preferred.

•       Skills:  

o Strong organization, communication, ability to multi-task, attention to detail, comfortable in a fast-paced work environment.

Physical Requirements:

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

Work Environment:

•       Professional banking environment.

BSA/Risk: Employees will ensure adherence to BSA (Bank Secrecy Act) and risk compliance standards in all job responsibilities, maintaining the organization's regulatory integrity and mitigating potential risks.

Equal Opportunity Employer: Heritage Family Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.