Mortgage Loan Officer Assistant

Mortgage Loan Officer Assistant - Kiln Creek Office

Yorktown, Virginia

1st Advantage Federal Credit Union is currently seeking an on-site full-time Mortgage Loan Officer Assistant to support our busy Mortgage department. Scheduled hours will be 40 hours per week between the hours of 8:30 am to 5:00 pm.

The Mortgage Loan Officer Assistant is responsible for facilitating the completion of real estate loan application, collect, analyze and review supporting loan documentation in accordance with loan guidelines and provide support throughout the loan application process.

1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.

We offer market competitive compensation and a generous benefit package:

• Dollar-for-dollar matching 401(k) plan to 4% of earnings
• Choice of three medical plans
• Flexible Spending Accounts
• Health Savings Accounts
• Choice of two Dental plans
• Vision
• Basic Life & AD/D Insurance - no cost
• Optional additional life insurance for colleagues, spouses, and children
• Long-term Disability Insurance - no cost
• Short-term Disability Insurance - no cost
• Employee Assistance Program - no cost
• Critical Illness, Accident, and Hospital Indemnity Plans
• Generous paid time off accrual program
• 11 Paid holidays
• Pre-paid legal services
• Pet Insurance
• Discounts on consumer loans and mortgages, increases on savings products, and much more!
• The budgeted hiring range for this position is between $20.89 per hour and $26.11. The final pay rate will be based on the selected candidate's experience and education relevant to the role. This position is also eligible for quarterly incentive payments based on individual and organizational performance.

To be considered for this opportunity, please submit your fully completed application and resume through our website.

Mortgage Loan Officer Assistant Essential Functions & Responsibilities:

• Serve as the primary contact and liaison between members, the mortgage sales coordinator and assigned loan originator to obtain documentation needed. Maintain close contact with the members to follow up on outstanding documents needed.
• Upload documentation into Encompass when file is ready to be submitted.
• Perform all order outs for the assigned loan originators, monitor and follow up on outstanding order out requests weekly.
• Follow up with members on outstanding underwriting conditions.
• Follow up with closer for CD to go out 7 days prior to estimated closing date.
• Assist member with e-consent and initial disclosure issues. Follow up on outstanding disclosure packages/consent.
• Mange pipeline for assigned loan officer(s).

Performance Measurements:

• Initial member contact within 24 hours of welcome email.
• Documents saved and uploaded into U drive same day or within 24 hours of review and receipt.
• Order outs placed timely, and status monitored daily/weekly.
• CD's are sent timely.
• Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun.

Qualifications:

Experience Three years to five years of similar or related experience.

Education A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills

• Must have good verbal and written communication skills.
• Good working knowledge of MS Office products to include Outlook, Excel, Word.
• Knowledge of mortgage software products preferred.
• Knowledge of Lending Regulations required.

Physical Requirements

Talking: Effective verbal communication to convey and acknowledge receiving detailed or important instructions accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information to communicate effectively.

Finger Dexterity: Using primarily just fingers to make small movements such as typing, picking up small objects, or pinching fingers together to use office equipment such as phones, computers, scanners, and other office machinery.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary visual acuity necessary to prepare and inspect documents, read email and computer screens, and operate office machinery.

Physical Strength: Sedentary work; sitting at a desk or workstation a majority of work hours. Exerts up to 25 lbs. of force occasionally and required to lift up to 25 lbs.

Reaching and Stretching: Reaching and stretching, below the shoulders, to access files, checks, documents, or office equipment on and across shelves, counters, and desks.

Work Environment Standard office work environment

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Offers of employment are contingent on a satisfactory criminal background and credit history check.

EOE/M/F/Disability/Vet

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.