Mortgage Loan Officer

Role: Responsible for generating production of all 1-4 family residential products (in-house, conforming, conventional, FHA, and VA, as well as other products as they become available). Serves as the facilitator of the mortgage loan process and also must maintain a productive relationship with the mortgage operations staff.

Essential Functions & Responsibilities:

• Originate all types of 1-4 family residential loans, while counseling and communicating with prospective borrowers for the purpose of determining what loan products would be applicable. Learn various types of borrowing programs and processes and stay current with changes and new products.
• Receive and take applications at a convenient time for the member, and work with the member to complete an accurate application and obtain supporting documentation.
• Assist members with closing contingencies promptly and in a timely manner.
• Gather any additional information required for the closing of the mortgage, as requested by underwriting in a timely manner, and maintain a status report of all loans in process.
• Maintain prescribed system reports for all loans in process and report regularly to leadership on the status of all leads and loans being worked on.
• Perform other duties as assigned.

Performance Measurements:

• Meet or exceed department goals that are created in conjunction with corporate goals.
• To ensure all files are in compliance with federal regulations and Credit Union Policy.
• To ensure the timely supply of requested documentation to members.
• Report regularly to leadership on the status of all leads and loans being worked.

Knowledge and Skills:

Experience- 1. Three to five years of similar or related experience. 2. Must be S.A.F.E Act registered through NMLS or have at least one (1) year of mortgage or financial services experience, and become S.A.F.E. Act registered through NMLS upon hire. 3. Preferred knowledge of HFLMC/FNMA, FHA, VA, and other general mortgage lending procedures and requirements. 4. Ability to represent America's First Federal Credit Union in a professional manner, projecting the image of 'Member Focused Service'.

Education- Equivalent to a college degree (BS or BA in a relevant field).

Interpersonal Skills- Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important, and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Physical Requirements- Light lifting required.

Work Environment- Prompt regular attendance at the assigned workplace is required.