Administrative Skills, Coaching, Communication Skills, Customer Support/Service, Lead Generation, Leadership, Licensing, Loans, Mentoring, Mortgage, Mortgage Brokers, Mortgage Lending, Operational Support, Operations, Sales, Sales Qualification, Sales Support, Spanish Language, Team Player, Telephone Skills, Time Management
Overview:
Innovation Mortgage is a fast-growing mortgage brokerage in Farmington Hills, MI. We're looking for a motivated, coachable Loan Officer Assistant (LOA) who is ready to learn, grow, and build a rewarding career in the mortgage industry. No mortgage experience is required, we train you from the ground up and pay for your NMLS licensing.
What You'll Do:
- Make outbound sales calls to exclusive/pre-qualified leads
- Learn from experienced Loan Officers and leadership
- Support daily operations related to mortgage qualification & client engagement
- Build rapport with clients and gather initial loan information
- Manage follow-ups, notes, and pipeline activity
- Contribute positively to a collaborative, high-energy office environment
What We Offer:
- Full training, no mortgage experience needed
- NMLS licensing preparation + licensing fee paid
- Clear career path from LOA to Licensed Loan Officer
- Ongoing mentorship and coaching
- Fun, supportive office with break areas, snacks, and games
- Competitive compensation with growth potential
What We're Looking For:
- Coachable, driven, and competitive
- Strong communication & customer service skills
- Comfortable on the phone and motivated by goals
- Ability to work on-site in Farmington Hills, MI
- Spanish-speaking preferred (not required)
Top Skills:
Coachable • Communication • Customer Service • Lead Generation • Sales Support • Phone Skills • Active Listening • Organization • Time Management • Adaptability • Team Collaboration • Professionalism • Spanish (Preferred)