To provide oversight and coordination of mortgage loan production for a particular section of Mortgage Production. Conduct and coordinate training for the section staff to ensure loan application and documentation conform to loan product requirements and federal, state, local regulations, as well as NFCU and NCUA requirements. Provide oversight and coordination of mortgage loan workflow and productivity. Assist with leading section activities.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal''s Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Desired Qualifications
Additional Information
Hours:
Location:
5510 Heritage Oaks Drive, Pensacola, FL 32526
820 Follin Lane, Vienna, VA 22180
Review and evaluate mortgage loan applications to ensure viability (member'' debt to income ratio and compensating factors) and compliance with Federal and Navy Federal guidelines, etc.
Review loan files for accuracy of estimated closing costs and initial loan pricing
Authorize release of the reviewed/approved loan packages and release of information to members
Provide assistance and direction on complex/unique or unusual loans
Review loan files, ensuring all supporting documents met conditional requirements according to investor and lender guidelines
Review loan files for accuracy of loan pricing, interest rate and points
Resolve escalated member issues and problems
Train team members and/or peers on functional processes and procedures
Ensure compliance with documentation and disclosure requirements
Detect errors and initiate or arrange for corrective action; ensure resolution
Identify and resolve issues with closing attorney/agent, realtor or other related party
Conduct ongoing training for team members; coach, evaluate, inform and provide corrective guidance
Work with Mortgage Trainers to receive and distribute current information regarding loan program changes, automated system changes, underwriting requirements and documentation requirements
Analyze changes in policies, procedures, and products; determine the impact on the functions of the section
Serve as team lead:
Assist with section operations and oversight of staff
Compile reports and/or production statistics
Provide input for performance appraisals
Mentor and guide team members
Review and evaluate mortgage loan applications to ensure viability (member'' debt to income ratio and compensating factors) and compliance with Federal and Navy Federal guidelines, etc.
Review loan files for accuracy of estimated closing costs and initial loan pricing
Authorize release of the reviewed/approved loan packages and release of information to members
Provide assistance and direction on complex/unique or unusual loans
Review loan files, ensuring all supporting documents met conditional requirements according to investor and lender guidelines
Review loan files for accuracy of loan pricing, interest rate and points
Resolve escalated member issues and problems
Train team members and/or peers on functional processes and procedures
Ensure compliance with documentation and disclosure requirements
Detect errors and initiate or arrange for corrective action; ensure resolution
Identify and resolve issues with closing attorney/agent, realtor or other related party
Conduct ongoing training for team members; coach, evaluate, inform and provide corrective guidance
Work with Mortgage Trainers to receive and distribute current information regarding loan program changes, automated system changes, underwriting requirements and documentation requirements
Analyze changes in policies, procedures, and products; determine the impact on the functions of the section
Serve as team lead:
Assist with section operations and oversight of staff
Compile reports and/or production statistics
Provide input for performance appraisals
Mentor and guide team members
| Location | Pensacola, FL |
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