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Retail Sales Jobs in Chicago, IL

Mortgage Retail Sales Consultant (SAFE)

Wells Fargo

Chicago, IL

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JOB DETAILS
SKILLS
Analysis Skills, Business Development, Cantonese Chinese Language, Communication Skills, Consumer Loans, Corporate Policies, Credit Risk, Customer Relations, Customer Satisfaction, Customer Support/Service, English Language, Financial Operations, Financial Services, Industry/Trade Analysis, Interpersonal Skills, Interviewing Skills, Licensing, Lift/Move 20 Pounds, Loan Origination, Loan Underwriting, Loans, Maintain Compliance, Microsoft Office, Military, Mortgage, Mortgage Lending, Multilingual, Negotiation Skills, Presentation/Verbal Skills, Property Title, Real Estate, Real Estate Appraisals, Real Estate Sales, Regional Sales, Regulations, Regulatory Compliance, Regulatory Requirements, Residential Mortgages, Retail, Retail Sales, Risk, Risk Analysis, Safety Process, Sales, Sales Prospecting, Tagalog Language, Time Management, Underwriting, Writing Skills
LOCATION
Chicago, IL
POSTED
1 day ago
About this role:Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.In this role you will:* Participate in soliciting residential mortgages from various sources* Produce high quality loans which are compliant and provide excellent customer service* Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources* Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market* Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans* Understand real estate appraisals, title reports, and real estate transactions* Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs* Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk* Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication* Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements* This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations belowRequired Qualifications:* 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or educationDesired Qualifications:* Basic Microsoft Office skills* Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources* Excellent verbal, written, and interpersonal communication skills* Mortgage industry experience* Knowledge and understanding of sales prospecting and generating referrals* Experience developing and cultivating professional relationships* Customer service experience* Bilingual speaking proficiency in Chinese (Cantonese)/English* Bilingual speaking proficiency in Tagalog/EnglishJob Expectations:* This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary* Ability to lift 20+ pounds* Reliable transportation* Ability to work nights, weekends, and/or holidays as needed or scheduledCompensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission. All pay complies with applicable minimum wage laws.Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).$0.00 - $0.00BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.* Health benefits* 401(k) Plan* Paid time off* Disability benefits* Life insurance, critical illness insurance, and accident insurance* Parental leave* Critical caregiving leave* Discounts and savings* Commuter benefits* Tuition reimbursement* Scholarships for dependent children* Adoption reimbursementPosting End Date:17 Aug 2026* Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About the Company

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Wells Fargo

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Financial Services
FOUNDED
1852

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