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Skills
Continuous Improvementunmatched
Disbursementsunmatched
Documentationunmatched
Escrowunmatched
Insuranceunmatched
Investment Servicesunmatched
Loan Payoffsunmatched
Loan Processingunmatched
Loan Servicingunmatched
Metricsunmatched
Mortgageunmatched
Mortgage Lendingunmatched
Mortgage Servicingunmatched
Past Due Accountsunmatched
Payment Processingunmatched
Reconciliationunmatched
Retailunmatched
Description
Job Summary: Mortgage Servicing Specialist supports the mortgage loan servicing functions. Ensures all documents are accurate and complete and monitors processes and makes recommendations for improvement.
Essential Functions and Responsibilities:
Inputs the loans into the servicing system and verifies investor.
Makes loan payment processing and maintains a daily reconciliation of payments received and payments applied and insure variances are reconciled.
Monitors and balances escrow disbursement activity.
Process end of day transactions as required.
Process payments and payoffs including tax and insurance payments.
Prepare loan payoff quotes for the retail staff.
Assist with preparation of the HMDA report.
Together with the rest of the team, contribute solutions to continuously and proactively improve the financial health of our mortgage borrowers and anticipate the propensity of borrower delinquency.
Verify that loan balances reported by investors reconcile to servicing system.
Monitor and follow up on missing collateral documentation.
Assist with special projects as required.
Routinely report servicing operations and key servicing metrics.
All other duties as needed.
This job description is subject to change at any time.