Motor Vehicle Clerk - Retail

Job Title: Motor Vehicle Clerk
Pay Type: Hourly
Pay Rate: $17.00 per hour
Locations: Must be available to work at any Albuquerque and Rio Rancho locations
Schedule Requirement: Monday - Friday 8:45 a.m. and 5:30 p.m. and Saturday availability between 7:45 a.m. and 4:30 p.m.

This isn’t a sit-behind-the-counter clerk job. In one day you might issue a driver’s license, transfer a title, run a road test, and print a handicap placard — all before lunch. If you like variety and take pride in getting the details right, keep reading.

What’s New at MVD Express
  Self-lead raise opportunities and annual performance assessments — your pay can grow with your initiative and skill.
  A structured, tiered certification path — including VIN Inspector and TSA credentials — that opens the door to more responsibility and pay over time.

The Role

MVD Express is looking for a detail-oriented, customer-focused Motor Vehicle Clerk to join our team in Albuquerque and Rio Rancho. You’ll process a wide range of transactions — titles, registrations, driver’s licenses, state ID cards, handicap placards, written and road tests, and interlock licenses — with accurate, professional service. No prior MVD experience? We’ll train the right person who brings a strong work ethic and a genuine commitment to customer service.

What You Will Do

Transactions, Testing & Customer Service
  Complete title, registration, and driver’s license/ID transactions accurately and efficiently
  Process transfers, renewals, duplicate titles, handicap placards, and interlock licenses
  Handle more detailed transactions such as liens, VIN inspections, and out-of-state titles
  Conduct written and road tests in accordance with state and TSA guidelines
  Assist customers in person, by phone, and by email — explaining processes, requirements, and fees
Accuracy & Compliance
  Review and verify documents for accuracy and completeness
  Maintain TSA certification and follow all security protocols related to testing and identification
  Follow all policies on confidentiality, data security, and recordkeeping
  Stay current on changing state regulations and procedures
What We’re Looking For
  Previous motor vehicle, title processing, or administrative experience preferred, not required
  Strong attention to detail, data entry, and computer skills
  Excellent customer service and communication skills, and ability to work in a fast-paced environment
  Valid Driver’s License, and ability to pass a criminal background check and MVR review

What We Offer
  $17.00 an hour to start
  Self-lead raise opportunities and annual performance assessments
  Health benefits including medical, dental, and vision
  401(k) with company match
  Paid Time Off (PTO)
  Paid holidays
  Training and certification opportunities, including a clear path toward advanced credentials
  A supportive, team-oriented work environment

We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.