Motor Vehicle Dealer Board Field Representative-Position #00008

Title: Motor Vehicle Dealer Board Field Representative-Position #00008

State Role Title: Field Representative

Hiring Range: Up to $55,000

Pay Band: UG

Agency: Motor Vehicle Dealer Board

Location: Motor Vehicle Dealer Board

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Motor Vehicle Dealer Board is seeking a motivated and detail‑oriented Field Representative to support the administration and enforcement of Virginia's Motor Vehicle Dealer Licensing Laws and Advertising Rules and Regulations. This position ensures compliance among franchised and independent motor vehicle dealers throughout the Norfolk and Virginia Beach region.

Key Responsibilities

Conduct inspections of new and existing motor vehicle dealerships within assigned cities, counties, and towns.

Provide clear guidance to dealers regarding Motor Vehicle Dealer Licensing Laws and Advertising Rules and Regulations.

Investigate consumer complaints and issues identified during inspections, ensuring thorough documentation and follow‑up.

Issue verbal or written warnings, violation notices, or initiate hearing requests based on investigative findings.

Serve as an agency witness during administrative hearings, presenting findings and supporting regulatory enforcement actions.

Minimum Qualifications

• Working Knowledge of the Motor Vehicle Dealer Licensing Laws and Advertising Rules and Regulations as they relate to the Agency.
• Ability to perform inspection of motor vehicle dealerships to ensure compliance; educate and assist the dealer when necessary;
• Ability to analyze findings of fact during complaint investigations (dealer and curbstone) and determine necessary action;
• Working skills in presentation of facts in properly documented reports and presentations to the Board;
• Basic computer skills, ability to communicate tactfully,
• Work without supervision and possess a valid Virginia Operator"s license.

Additional Considerations

• Experience in conducting investigations or compliance enforcement is preferred.
• Bilingual or multilingual
• Must possess a valid Virginia Driver's License and good driving record

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Applicant must reside in one of the following counties or cities; Chesapeake, Accomack, Northampton (Counties), Virginia Beach, Norfolk

Contact Information

Name: DMV employment

Phone: 804 367-0528

Email: employmenty@dmv.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.