Communication Skills, Customer Relations, Customer Support/Service, Identify Issues, Maintenance Services, Mathematics, Preventative Maintenance, Testing, Time Management, Writing Skills
LOCATION
Livermore, CA
POSTED
30+ days ago
timely completion of assigned repair, warranty and preventive maintenance service on motorcycles by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned.
Retrieves customer vehicles into service area for service preparation.
Reviews service orders and inspects vehicles accordingly for additional repairs or malfunctions by test driving or troubleshooting vehicle operation.
Applies technical knowledge to diagnose cause of vehicle malfunctions.
Obtains final approval prior to performing additional repairs.
Responds to repair inquiries in a prompt manner.
Performs repairs and maintenance service work requested in accordance with approved quality and efficiency standards.
Applies knowledge and ability to safely utilize all tools and equipment.
Test-rides and assures proper operation of all vehicles in accordance with Manufacturer standards
Maintains technical competence by attending all classes and shop meetings as requested, and reading all service bulletins to maintain needed skills.
Candidates should possess:
Written Communication Skills Technical Communication Customer Relations Customer Service Math Aptitude Time Management Manual Dexterity Skills Ability to lift up to 50 pounds Ability to stand for long periods of time Ability to work in a vehicle fume environment