Job Title: The Mountain Camp Cafe Supervisor (Age 21+)
Department: F&B
Reports To: Mountain Camp Cafe Seasonal Manager
Rate of Pay: $18.00/hr +Tips
Shift: Part-time Seasonal position
Variable AM/PM shifts Sunday through Saturday
Weekends and holidays required
FLSA Status: Non-Exempt/Hourly
Interviewing begins late October/early November.
Training begins mid November
SUMMARY
Responsible for creating an exceptional Sundance experience by providing consistent, friendly, professional, and timely service of food and beverages at the Mountain Camp Café.
Major Duties:
- Supervise, train, and direct employees during assigned shifts.
- Ensure compliance with company rules and procedures.
- Document incidents involving guests or employees accurately.
- Inspect employee appearance and hygiene.
- Hold daily briefings to update staff on procedures.
- Maintain a safe and positive work environment, promoting teamwork.
- Provide courteous service to guests, vendors, and employees.
- Address guest complaints and handle service recovery as needed.
- Serve food and beverages, following menu knowledge and handling orders via the Point of Sale system.
- Assist guests with inquiries, reservations, and ensure a cheerful disposition.
- Perform daily side work and assist with other duties as assigned.
- Handle cash transactions following department policies.
- Bus and reset tables efficiently.
- Stay updated on resort events and hours of operation.
Product Quality:
- Consistently prepare beverages to company standards.
- Adhere to recipes and maintain top product presentation.
- Educate guests on products and services.
Alcoholic Beverages:
- Understand and comply with Utah alcohol laws.
- Serve alcohol responsibly and complete necessary paperwork.
- Communicate beverage options knowledgeably to guests and staff.
Other Duties:
- Clean and maintain work areas, keeping them in good repair.
- Stock supplies and maintain a safe, sanitary workplace.
Supervisory Responsibilities:
- Interview, hire, train, and manage staff performance.
- Handle employee issues, including discipline and recognition.
- Complete related paperwork and submit it to HR promptly.
Qualifications:
- High school diploma or GED.
- 1-2 years of related experience or equivalent education/experience.
- Food handler's permit and Tips & Sips alcohol service permit required within 30 days of hire.
- Must pass a UDABC background check.
- Must have a clean and clear driving record and capable of driving a Sundance vehicle.
BENEFITS:
- Employee discounts on dining and resort amenities
- Season Pass