Mountain View Lead Associate

ABOUT US:

The Des Plaines Park District, established in 1919, features more than 50 parks and facilities. As an Illinois Distinguished Accredited Agency, we service a culturally diverse and growing community with hundreds of affordable recreational and educational programs, classes, and events for kids, teens, adults, and families each season. "Enriching Lives Everyday" is our vision and our constant goal.

JOB IDENTIFICATION

Job Title: Mt. View Lead Associate Grade: IV FLSA: Non-Exempt Department: Revenue Facilities

SUPERVISORY RELATIONSHIPS

Reports to: Revenue Facilities Manager Supervises: Concession Attendants and Batting Cage Attendants

BASIC FUNCTION

Associate operates as Mountain View Adventure Center frontline staff including cash control, admitting customers into the mini golf and batting cage facilities, and customer and part-time employee supervision. Must be at least 18 years of age. This is a seasonal position beginning the last week of March and ending October 30th.

Shifts: Shifts vary Monday-Sunday between 8:30am-11:30pm

ESSENTIAL DUTIES

• Implement measures that ensure the smooth day-to-day Cash, Concession, and batting cage operations.

• Supervise concession and batting cage attendants to ensure duties are performed in an outstanding manner as required by their job descriptions.

• Enforce all facility rules and District policies and procedures.

• Ensures cash control policies and procedures are followed.

• Balance cash drawer at end of each shift, complete all required paperwork and prepare the deposit.

• Prepare concession food, maintaining high standards of cleanliness and safety.

• Responsible for operating and cleaning food preparation equipment.

• Answer phone calls and provide accurate information.

• Ensure the overall cleanliness of the food preparation and concession area.

• Control inventory of food, drink, and other supplies.

• Take control of and act decisively in emergency situations, responding calmly and quickly under pressure. Administer first aid when needed. Complete necessary reports.

• Demonstrate and promote positive guest relations and exceptional customer service.

• Promote positive teamwork environment for all staff.

• Communicate staff and facility issues in a timely manner.

• Ability to work flexible shifts including evening and weekend hours.

OTHER DUTIES

Attend all pre-season training.

Inform all staff of any changes in policy, procedure, or rules as handed down by the Revenue Facilities Manager.

Adhere to all safety policies and procedures as outlined in the Employee Manual and Crisis Manual.

Assist with special events as necessary.

Direct patrons in the event of an emergency, such as fire, severe weather.

Additional duties as assigned.

POSITION QUALIFICATIONS

Education: High School Classwork

Experience: Must be 18 years of age or older. Cash handling experience preferred. General knowledge of Point of Sales systems.

Certifications: CPR and First Aid Certification, classes available through Park District upon hire. Food Handler Training Certificate required following employment.

PERKS & BENEFITS: SEASONAL STAFF

All recreational facilities at no charge during active employment, discounts for dependents.

A free individual outdoor pool pass to three aquatic facilities, or family pass at 50% discount.

3 months free of a fitness center and/or indoor aquatic center pass.

50% discount on general programs at resident rates.

Contractual classes/programs at a discounted rate.

$3.00 off resident daily fees for golf facilities (including mini golf).

Des Plaines Park District is an Equal Opportunity Employer. Des Plaines Park District ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. If you need any special accommodations, please contact Human Resources at the Park District at 847-391-5700 or email at nicole.dale@dpparks.org so that we may make the necessary arrangements for you.