2141 North Dan Jones Road, Avon, Indiana 46123
Job Description
The Move-In Coordinator is responsible for assisting all new residents and their families with the move-in process, including assisting with all required move-in documentation and completion of the residency agreement.Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, etc) is completed prior to move-in and provided to the Health Care CoordinatorComplete residency agreement with the resident or familyCalculate pro-rated monthly rate for resident at move-inCollect all monies owed the community when resident moves-inCoordinate preparation of selected apartment to ensure it is ready for move-inCommunicate to managers the status of all new move-ins or potential move-outsConduct tours of the community and answer inquiry calls when marketing team is not availableProvide all move-in paperwork to the Business Office Manager and Health Care Coordinator for resident file set-upFollow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition to The CrossingsAll other duties assignedRequirements:Bachelor’s degree preferred or equivalent experienceThree years’ experience working in senior care preferredAbility to analyze data and calculate monthly pro-rates for rent at move-inStrong organizational skills and ability to multi-task and complete projects on timeAbility to establish relationships and connections with prospective residents and their families, employees, community resource groups, and management teamMust possess strong oral and written communication skills and be proficient using computer programsMust be able to lift, carry, and push up to 25lbsWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.
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