Relocation/Move Support
Material Transportation & Delivery
Vehicle Operation
Surplus Property Support
Customer, Dispatcher, and Management Interaction
Provides excellent customer service to internal and external customers both in-person and over the phone.
Listens to customers’ concerns and performs follow-up responsibilities as appropriate.
Serves as a helpful resource to customers regarding OHSU and departmental policies & procedures.
Uses strong written and verbal skills to communicate with customers, dispatcher, and manager in a prompt, professional and courteous manner.
Contacts dispatcher after each job is completed, or as otherwise instructed.
Responds to all phone calls, text messages, emails, and voice messages in a prompt and professional manner.
Informs dispatcher and/or customers of any delays or issues in completion of requested services.
Attends and participates in regularly scheduled staff meetings and/or one-on-one meetings.
Clerical
Accurate and timely completion of all various paperwork associated with daily activities including: Deposit Logs, Delivery Receipts, Dock 4 Logs, Overtime & Vacation Request Forms, Timecard Correction Forms, VIR books, etc.
Returns completed paperwork to the responsible party.
Properly fill out and keep track of Delivery Services Job Tickets as they are completed and turn in to the Delivery Services Dispatcher no later than the end of shift; this includes: Customer Signature, Start and End Times, Job Notes, Employee Names, leaving Receipt with Customer.
Other Activities
Two years of professional driving experience using vehicles such as sedans, vans, and box trucks. AND
One year of industry related experience.
Current Driver’s license and driving record that meets OHSU’s driving requirements.
Knowledge, Skills and Abilities
General computer skills and beginning level within MS Office.
Basic mathematical skills.
Must be able to multi-task, work efficiently without direct supervision, and possess effective time management skills.
Must be able to work independently & as part of a team.
Must possess excellent problem-solving and demonstrate effective conflict resolution skills.
CDL with Passenger Endorsement.
This position works Monday - Friday, with occasional early morning, late nights and weekend work, dependent upon client workload requests and requirements.
This position reports at the Macadam Warehouse but includes traveling to any of the OHSU facilities within Oregon, but will primarily be within the Portland Metro area. Move/event/surplus activities occur in a variety of Hospital and University locations.
Frequent Exposure: Heat, Cold, Humidity, Wet Areas, Noise, Dust, Vibration, Slippery Areas, Uneven Surfaces.
Benefits