Moves Consultant- Furniture Group

Moves Consultant- Furniture Group

Job ID

281279

Posted

17-Jun-2026

Service line

PJM Segment

Role type

Full-time

Areas of Interest

Construction, Project Management, Workplace Strategy

Location(s)

West Point - Pennsylvania - United States of America

About the Role

The Moves Consultant - Furniture Group serves as the subject matter expert for furniture operations across assigned sites, with primary responsibility for managing furniture-related Moves, Adds, and Changes (MAC), including break/fix work orders, small projects, and space enhancements. This role acts as the central point of coordination between clients, vendors, and facilities teams to ensure efficient, compliant, and high-quality furniture solutions aligned with workplace standards.

This role is onsite at our client's campus in West Point, Pennsylvania.

What You'll Do

Furniture Operations & Service Delivery

• Serve as the primary point of contact for all furniture-related requests, including break/fix work orders, ergonomic adjustments, repairs, modifications, and reconfigurations.
• Manage intake, triage, and resolution of daily work orders in partnership with vendors/service providers.
• Oversee execution of small furniture projects, space enhancements, and reconfigurations across sites.
• Ensure timely delivery of services while maintaining high standards for quality, safety, and customer satisfaction.

Vendor & Resource Management

• Evaluate, procure, schedule, and manage vendors, service providers, and FM manpower.
• Provide day-to-day vendor oversight, including performance management, service delivery tracking, and issue resolution.
• Leverage strategic sourcing practices to optimize cost, quality, and service outcomes.

Space & Furniture Planning

• Act as a subject matter expert for furniture standards, layouts, and workplace configurations.
• Recommend and implement space optimization solutions and layout improvements to enhance functionality and user experience.
• Ensure compliance with corporate furniture standards and guidelines across all activities.

Move Support & Project Coordination

• Provide furniture coordination and on-site support for project moves, including planning and execution.
• Deliver post-move hyper-care, ensuring issues are resolved quickly and end-users are supported during transitions.
• Collaborate with MAC, occupancy planning, and project teams to align furniture scope with overall move strategies.

Asset & Lifecycle Management

• Manage furniture asset tracking, reuse, disposition, and lifecycle planning, including artwork where applicable.
• Drive sustainable practices through reuse, redeployment, and responsible disposal.

Client Engagement

• Build strong relationships with clients as a trusted advisor for furniture-related needs.
• Communicate clearly on scope, timelines, service options, and resolutions.
• Ensure a high level of responsiveness and professionalism in all interactions.

What You'll Need

Experience & Education

• Bachelor's degree preferred; equivalent experience considered.
• 5-8 years of experience in facilities management, MAC services, furniture management, or workplace operations.
• Demonstrated experience managing high-volume service requests (break/fix) and vendor delivery models.

Core Skills

• Strong knowledge of office furniture systems, ergonomic solutions, and space planning principles.
• Proven ability to manage vendors, schedules, and service-level performance.
• Experience with work order systems (e.g., ServiceNow, ARCHIBUS, TRIRIGA, or similar).
• Solid financial awareness (budget tracking, cost control, basic analysis).

Professional Capabilities

• Excellent organizational, prioritization, and problem-solving skills in a fast-paced environment.
• Strong communication and stakeholder management abilities.
• Ability to work independently while coordinating across multiple teams and functions.
• Detail-oriented with a focus on execution, compliance, and continuous improvement.

Preferred / Additional Qualifications (Recommended Enhancements)

• Certification or exposure to ergonomics (e.g., CPE, ergonomic assessment training).
• Familiarity with furniture manufacturers, standards (BIFMA), and workplace design trends.
• Experience supporting pharma, corporate campus, or multi-site environments.
• Working knowledge of asset management and inventory tracking systems.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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