MQ Admin / Production Support

Location: Chandler, AZ (We are open to candidates that are willing to relocate to Chandler)


For this position, the manager is looking for someone with MQ experience and the focus of this position will be on production support. He is also looking for someone with Tibco and/or Kafka as well as Remedy or ServiceNow. Will be required to work Saturday and/or Sunday.




Responsibilities
"Design, configure, and maintain enterprise messaging infrastructure with a focus on IBM MQ.
"Translate business and application requirements into infrastructure designs, performing build, QA, and validation activities to ensure platforms meet specifications.
"Work with application and onboarding teams to integrate new clients onto messaging platforms and assist with performance testing and capacity planning.
"Perform day to day administration, including queue management, monitoring, platform troubleshooting, and access provisioning.
"Diagnose and resolve production messaging issues across Linux & Windows environments.
"Participate in 24x7 on call rotating support for production environments.
"Manage incident triage, vendor escalations, root cause analysis, and problem management.
"Lead or support internal tooling, metrics, automation, monitoring improvements, and operational runbook documentation.
"Contribute to platform optimization and continuous improvement initiatives.

Skills
"Hands on experience designing, building, and administering:

• IBM MQ (primary required skill)
• IBM Integration Bus (IIB)
• Confluent Kafka
• TIBCO Rendezvous (RV)
• TIBCO EMS

"Strong troubleshooting and diagnostic skills across distributed systems.
"Experience supporting production environments in a 24x7 on call rotation.
"Proficiency with Linux and Windows operating systems in enterprise settings.

Desired / Preferred Skills
"Familiarity with middleware tools and supporting technologies, including:
omeshIQ Navigator
oAtrium Orchestrator
oDynatrace
oSplunk
oJIRA
"Experience with scripting or programming languages such as Python or shell scripting for automation.
"Strong understanding of monitoring strategies, operational metrics, and performance tuning.