MS Dynamics support Analyst

Diverse Lynx, LLC
  • Malvern, PA
    12 days ago

    Job Description

    Ability to troubleshoot and work independently on priority issues/tickets based on the Prod/non-Prod issues

    • Development & design expertise in Dynamics CRM technical like Dataverse, Power Platform tools like power automate/canvas & model driven apps

    o Ability to develop plugins, JS, power automate flows

    o Configure CRM components

    o Ability to model in CRM Data based on requirements

    o Integrations using Power Automate and Connectors, APIs - Previous experience on Workflow tools esp. Power Automate or custom API development

    • Worked with Microsoft, Third Party and Project teams on various support issues based on support SLAs
    • Microsoft C# skills to develop CRM custom extensions/Plugins
    • Worked in Solution deployments, ALM and CRM Solutions, Security design
    • Troubleshooting & solution achiever for the application development issues with team collaboration
    • Worked on Reports OOB, Dashboard and Power BI
    • Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
    • Good Communication
    • D365 Certification - PL 600/200 or AB 100

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

    Numbers & Facts

    LocationMalvern, PA

    Skills

    • Analysis Skillsunmatched
    • Application Programming Interface (API)unmatched
    • Artificial Intelligence (AI)unmatched
    • Canvasunmatched
    • Communication Skillsunmatched
    • Conversation Engineunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Data Modelingunmatched
    • Identify Issuesunmatched
    • JavaScriptunmatched
    • Microsoft C# (C Sharp)unmatched
    • Microsoft Dynamicsunmatched
    • Microsoft Dynamics CRMunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Windows Azureunmatched
    • Power BIunmatched
    • Reporting Dashboardsunmatched
    • Security Designunmatched
    • Service Level Agreement (SLA)unmatched
    • Software Developmentunmatched
    • Web Client Plug-insunmatched

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