About the Role
We’re looking for a technically skilled and motivated individual to join our team. You’ll work on client implementations ranging from structured IT projects to helpdesk tickets, reporting to Milford, CT for in-office work, clients in the area for on-site client support, and some remote work.
What You'll Do
· Execute technical implementations, migrations, and upgrades for client environments
· Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades
· Participate in new technology rollouts and infrastructure changes
· Support and implement technologies including:
o Microsoft 365, Azure, Windows Server
o Virtualization platforms (VMware, Hyper-V)
o Network infrastructure (LAN/WAN, switches, firewalls, wireless systems)
o SonicWall, Meraki, Unifi, Ruckus
· Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts
· Document technical work and client environments using IT Glue
· Use Halo PSA for task management and time entry
· Use Ninja RMM for endpoint visibility and remote access
· Perform onsite work as needed to complete implementation tasks
· Be flexible with hours — some after-hours work may be required for cutovers or client scheduling
You’re a Good Fit If You:
· Enjoy solving problems and learning new technologies
· Can work independently but thrive in a team environment
· Communicate clearly with both technical teams and end users
· Are detail-oriented and committed to documentation
· Are flexible and dedicated — willing to work after hours when needed to get the job done
Position Details
· Job Type: Full-time
· Location: Milford or Bridgeport Connecticut for onsite work. | Remote
· Schedule: 8-hour shifts, Monday to Friday, with occasional after-hours work as needed
Job Type: Full-time
Requirements
Ideal Background
· Strong foundational knowledge of Microsoft and networking technologies
· Interest in long-term technical growth
· Strong documentation and communication skills
Certifications that help you stand out (but are not required):
· Microsoft (AZ-104, AZ-800, MD-102, SC-300)
· Cisco CCNA or equivalent
· SonicWall SNSP or Fortinet NSE 5
· VMware VCP
· Google Workspace Administrator
Benefits