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MSP Level 2 IT Support and Help Desk

King Tech Repair

Wood-Ridge, New Jersey

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JOB DETAILS
SALARY
$75,000
SKILLS
Amazon Web Services (AWS), Apple Macs, Cloud Computing, Communication Skills, Computer Workstations, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Desktop PC, Detail Oriented, Firewalls, Health Plan, Healthcare, Help Desk, Identify Issues, Information Technology & Information Systems, Internet Security, Laptop PC, Mac Operating System, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Office, Microsoft Product Family, Microsoft Windows 7, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Multitasking, Network Protocols, Network Routing, Network Switching, Network System Hardware, Operating Systems, Peripheral Hardware, Problem Solving Skills, Software Engineering, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, Time Management, United States Citizen, VLAN (Virtual Local Area Network), VPN (Virtual Private Network), Viruses, Willing to Travel, Wireless Communications
LOCATION
Wood-Ridge, New Jersey
POSTED
30+ days ago
Level Up Your IT Career at 360 Networks!
Are you an MSP pro ready to tackle complex IT challenges? At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success.

Benefits That Actually Matter:
Healthcare costs are no joke, so we make sure you’re covered. We offer industry-leading medical plans with strong employer contributions, paid time off, professional development opportunities, and more—helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are top priorities.
  • Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.
  • 401(k) You’ll Want to Use: Secure your future with our Fidelity Investments 401(k) plan with up to a 4% employer match — we help you build retirement savings, not just pay your bills.
  • Time Off & Growth Support: Paid time off + professional development assistance means you recharge, level up your skills, and avoid burnout — because great talent thrives when supported. 

(Position is In Office NOT Remote)

Do you have proven Level 2 IT support experience?
  • Do you have experience working for an MSP?
  • Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
  • Are you motivated by learning and want to work for a company that will invest in your education and growth?
  • Do you have outstanding communication skills?
  • Do you want to join a supportive, dynamic team of engineers?

We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have a meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.

REQUIRED Technical Experience & Skills:
  • 3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory.
  • Windows 7, Windows 10, Windows 11.
  • Excellent high-level troubleshooting, attention-to-detail, organization, communication and customer service skills.
  • Excellent time management skills and the ability to efficiently multi-task, adapt and stay calm under pressure to any changes or client emergencies.
PREFERRED:
  • Microsoft Server & Cloud based Azure or AWS.
  • Active Directory, Group Policy & User Profile Management.
  • MS Exchange, MS Office / 365.
  • Networking/Switching hardware: VLANS, Routing, Switching.
  • Networking Protocols - TCP/IP, DHCP, DNS, VPN, Firewall.
  • Cyber Security (Hacks & Viruses).
  • Advanced education in related IT field.
  • Mac operating system experience a plus!
OTHER REQUIREMENTS:
  • A reliable car - travel to client locations.
  • U.S. citizenship.

To apply, send a cover letter and resume.

Job Type: Full-time.
Pay: $75,000.00 per year.
License/Certification:
  • Driver's License (Required).

About the Company

K

King Tech Repair

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