Operations Management Trainee Talview Who We AreTalview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools we offer secure seamless and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220000 experts Talview is the worlds 1 rated proctoring software provider. The RoleWe are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations ensuring high-quality customer service supporting daily team activities and understanding the intricacies of a global tech-enabled proctoring platform. As an Operations Management Trainee youll shadow team leaders help support key workflows and gain exposure to team management service metrics and process improvement in a real-world business environment. What Youll Actually DoTeam Support & Coordination• Assist Team Leads in overseeing proctoring operations for multiple customers• Help with shift planning task delegation and real-time team coordination• Support day-to-day monitoring of proctor activities and performanceCustomer Support• Assist in tracking and resolving escalations in collaboration with the Engineeringand Product teams• Learn how to monitor key customer service metrics like CSAT and response time• Help identify root causes of issues and suggest improvementsOperational Management• Help maintain and update operational checklists and internal tools• Participate in SOP creation and documentation for internal and external use• Stay up to date with product features and platform enhancementsTraining & Development• Support in organizing training sessions and workshops for new proctors• Help document performance feedback and training progress• Learn the basics of team performance management and coaching principlesReporting & Analysis• Assist in compiling team performance data and daily reports• Analyze trends in support metrics and operational data• Contribute to weekly or monthly stakeholder reports You Might Be a Fit If…You have• Final-year students or recent graduates in Business Engineering Analytics orrelated fields• Basic to intermediate Excel skills training will be provided• Interest in data analysis reporting and operational processes• Strong attention to detail and eagerness to learn• Good communication skills - verbal and written• Ability to work in a collaborative fast-paced environment• Willingness to work in rotational shifts including nightsweekends if neededSelection Process • Step 1 Online assessment Excel skills attention to detail reporting aptitude • Step 2 Interview with the Operations Team for shortlisted candidates What Makes This Internship DifferentAt Talview you will work in a dynamic supportive environment that values curiosity ownership and innovation. As a Management Trainee youll • Learn from seasoned professionals • Work on real-time operational projects • Gain hands-on experience with tools and metrics used in global operations • Receive feedback and guidance to accelerate your learning • Be part of a company making a global impact in the HR Tech space Our Culture The 5CsWere built on Collaboration Commitment Credence trust Customer-centricity and Candor.Translation We work together ship quality trust each other obsess over users and keep it real.The vibeOur team is a mix of off-roaders bikers table-tennis champs cricketers marathoners musicians gamers and more.We have thriving families and happy singles.Youll find your crew here - and youre welcome to bring talented friends along. What You GetThe following are some benefits you can expect from us in return If theres something important to you thats not on this list talk to us Extraordinary chance to scale growthCompetitive salaryFully stocked pantry with healthy fruits snacks gourmet coffee5 Days working & Flexible Work cultureWhatever equipment helps you get your job doneMonthly team lunches and annual team building eventsTeam gatherings and company partiesWant something we havent listed Talk to us. Were always open to customizing what works for you. Location & ApplicationJob Title Operations Management Trainee Location HSR Layout Bangalore Type Internship Full-time Management Trainee Duration 4-6 months Work Mode On-site Shift Willingness to work in a 247 environment including weekendsnight shifts with appropriate breaksTalview is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Operations Management Trainee Talview Who We AreTalview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools we offer secure seamless and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220000 experts Talview is the worlds 1 rated proctoring software provider. The RoleWe are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations ensuring high-quality customer service supporting daily team activities and understanding the intricacies of a global tech-enabled proctoring platform. As an Operations Management Trainee youll shadow team leaders help support key workflows and gain exposure to team management service metrics and process improvement in a real-world business environment. What Youll Actually DoTeam Support & Coordination• Assist Team Leads in overseeing proctoring operations for multiple customers• Help with shift planning task delegation and real-time team coordination• Support day-to-day monitoring of proctor activities and performanceCustomer Support• Assist in tracking and resolving escalations in collaboration with the Engineeringand Product teams• Learn how to monitor key customer service metrics like CSAT and response time• Help identify root causes of issues and suggest improvementsOperational Management• Help maintain and update operational checklists and internal tools• Participate in SOP creation and documentation for internal and external use• Stay up to date with product features and platform enhancementsTraining & Development• Support in organizing training sessions and workshops for new proctors• Help document performance feedback and training progress• Learn the basics of team performance management and coaching principlesReporting & Analysis• Assist in compiling team performance data and daily reports• Analyze trends in support metrics and operational data• Contribute to weekly or monthly stakeholder reports You Might Be a Fit If…You have• Final-year students or recent graduates in Business Engineering Analytics orrelated fields• Basic to intermediate Excel skills training will be provided• Interest in data analysis reporting and operational processes• Strong attention to detail and eagerness to learn• Good communication skills - verbal and written• Ability to work in a collaborative fast-paced environment• Willingness to work in rotational shifts including nightsweekends if neededSelection Process • Step 1 Online assessment Excel skills attention to detail reporting aptitude • Step 2 Interview with the Operations Team for shortlisted candidates What Makes This Internship DifferentAt Talview you will work in a dynamic supportive environment that values curiosity ownership and innovation. As a Management Trainee youll • Learn from seasoned professionals • Work on real-time operational projects • Gain hands-on experience with tools and metrics used in global operations • Receive feedback and guidance to accelerate your learning • Be part of a company making a global impact in the HR Tech space Our Culture The 5CsWere built on Collaboration Commitment Credence trust Customer-centricity and Candor.Translation We work together ship quality trust each other obsess over users and keep it real.The vibeOur team is a mix of off-roaders bikers table-tennis champs cricketers marathoners musicians gamers and more.We have thriving families and happy singles.Youll find your crew here - and youre welcome to bring talented friends along. What You GetThe following are some benefits you can expect from us in return If theres something important to you thats not on this list talk to us Extraordinary chance to scale growthCompetitive salaryFully stocked pantry with healthy fruits snacks gourmet coffee5 Days working & Flexible Work cultureWhatever equipment helps you get your job doneMonthly team lunches and annual team building eventsTeam gatherings and company partiesWant something we havent listed Talk to us. Were always open to customizing what works for you. Location & ApplicationJob Title Operations Management Trainee Location HSR Layout Bangalore Type Internship Full-time Management Trainee Duration 4-6 months Work Mode On-site Shift Willingness to work in a 247 environment including weekendsnight shifts with appropriate breaksTalview is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Operations Management Trainee Talview Who We AreTalview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools we offer secure seamless and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220000 experts Talview is the worlds 1 rated proctoring software provider. The RoleWe are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations ensuring high-quality customer service supporting daily team activities and understanding the intricacies of a global tech-enabled proctoring platform. As an Operations Management Trainee youll shadow team leaders help support key workflows and gain exposure to team management service metrics and process improvement in a real-world business environment. What Youll Actually DoTeam Support & Coordination• Assist Team Leads in overseeing proctoring operations for multiple customers• Help with shift planning task delegation and real-time team coordination• Support day-to-day monitoring of proctor activities and performanceCustomer Support• Assist in tracking and resolving escalations in collaboration with the Engineeringand Product teams• Learn how to monitor key customer service metrics like CSAT and response time• Help identify root causes of issues and suggest improvementsOperational Management• Help maintain and update operational checklists and internal tools• Participate in SOP creation and documentation for internal and external use• Stay up to date with product features and platform enhancementsTraining & Development• Support in organizing training sessions and workshops for new proctors• Help document performance feedback and training progress• Learn the basics of team performance management and coaching principlesReporting & Analysis• Assist in compiling team performance data and daily reports• Analyze trends in support metrics and operational data• Contribute to weekly or monthly stakeholder reports You Might Be a Fit If…You have• Final-year students or recent graduates in Business Engineering Analytics orrelated fields• Basic to intermediate Excel skills training will be provided• Interest in data analysis reporting and operational processes• Strong attention to detail and eagerness to learn• Good communication skills - verbal and written• Ability to work in a collaborative fast-paced environment• Willingness to work in rotational shifts including nightsweekends if neededSelection Process • Step 1 Online assessment Excel skills attention to detail reporting aptitude • Step 2 Interview with the Operations Team for shortlisted candidates What Makes This Internship DifferentAt Talview you will work in a dynamic supportive environment that values curiosity ownership and innovation. As a Management Trainee youll • Learn from seasoned professionals • Work on real-time operational projects • Gain hands-on experience with tools and metrics used in global operations • Receive feedback and guidance to accelerate your learning • Be part of a company making a global impact in the HR Tech space Our Culture The 5CsWere built on Collaboration Commitment Credence trust Customer-centricity and Candor.Translation We work together ship quality trust each other obsess over users and keep it real.The vibeOur team is a mix of off-roaders bikers table-tennis champs cricketers marathoners musicians gamers and more.We have thriving families and happy singles.Youll find your crew here - and youre welcome to bring talented friends along. What You GetThe following are some benefits you can expect from us in return If theres something important to you thats not on this list talk to us Extraordinary chance to scale growthCompetitive salaryFully stocked pantry with healthy fruits snacks gourmet coffee5 Days working & Flexible Work cultureWhatever equipment helps you get your job doneMonthly team lunches and annual team building eventsTeam gatherings and company partiesWant something we havent listed Talk to us. Were always open to customizing what works for you. Location & ApplicationJob Title Operations Management Trainee Location HSR Layout Bangalore Type Internship Full-time Management Trainee Duration 4-6 months Work Mode On-site Shift Willingness to work in a 247 environment including weekendsnight shifts with appropriate breaksTalview is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.