Mueller Shipping Lead

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

The Mueller Shipping Lead Person is responsible for overseeing and coordinating daily shipping operations to ensure the timely and accurate shipment of goods, both domestically and internationally, while maintaining compliance with all safety, quality, and regulatory standards.

This position reports to the Shipping Supervisor. This role is onsite and is based in St. Pauls, NC.

Scope of Position

The Mueller Shipping Lead is responsible for overseeing and coordinating daily shipping operations to ensure the timely and accurate shipment of goods, both domestically and internationally, while maintaining compliance with all safety, quality, and regulatory standards.

This position reports to the Shipping Supervisor. This role is onsite and is based in St. Pauls, NC.

Primary Job Duties and Responsibilities

• Monitor and maintain a clean, organized, and safe work environment.
• Lead and coordinate daily shipping activities to meet production and delivery schedules
• Operate forklifts and other material handling equipment safely and efficiently.
• Perform accurate inventory, invoicing, and other shipping transactions and reports in the ERP system.
• Conduct and lead daily Gemba walks and meetings to promote continuous improvement and team engagement.
• Ensure that all shipping documentation is completed accurately and in a timely manner.
• Train and mentor shipping team members on procedures, safety, and best practices.
• Communicate effectively with internal departments and external carriers.
• Address and resolve shipping errors (e.g., missing items, incorrect addresses).
• Communicate with customer service or sales team as needed.
• Schedule pickup and delivery with carriers (FedEx, UPS, etc.).
• Review and prioritize shipping orders to improve on-time delivery (OTIF).
• Track daily shipments and resolve delays or issues to meet daily goals.
• Fill in for the Shipping Supervisor as needed, including decision-making and team oversight.

Required Qualifications

• High school diploma or equivalent.
• Minimum 2+ years of experience in receiving, warehouse operations, or inventory control.
• Proven ability to operate forklifts and other material handling equipment.
• Proficiency in ERP systems (e.g., QAD, SAP, Oracle, etc.) for inventory and receiving transactions.
• Strong leadership, communication, and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of safety regulations and procedures in a warehouse setting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Excellent communication and interpersonal skills.
• Understanding and adherence to applicable laws, codes, policies, regulations and safety practices and procedures.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Preferred Qualifications

• Supervisory or lead experience in receiving or warehouse operations.
• Familiarity with lean manufacturing and continuous improvement practices.

General Applicable Company Competencies

• Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company's location in St. Pauls, NC, Monday-Friday, with an occasional Saturday. Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to stand for long periods of time.
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 50 pounds.
• Ability to physically move around the manufacturing floor.
• Ability to read documents and communicate clearly with management and coworkers.
• Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.