Adobe Product Family, Application Integration, Application Programming Interface (API), Artificial Intelligence (AI), Business Processes, Business Solutions, Case Management, Channel Strategies, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Data Migration, ERP (Enterprise Resource Planning), Integration Testing, Microsoft Exchange Server, Salesforce.com, Scalable System Development, ServiceNow, Talent Management, Technical Analysis, Technical Writing, Technical/Engineering Design, Test Plan/Schedule, Testing, Work Breakdown Structure (WBS), Workforce Planning
Description and Requirements Job Description Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. As a MuleSoft Strategic Partner, we help our clients transform the way they connect their internal systems and interact with their customers. Slalom helps customers complete MuleSoft projects focused on API strategy and implementation, ERP and legacy application integration as well as data integration. About Slalom's Enterprise Capability At the heart of Slalom's Enterprise Capability is a bold ambition: to design and deliver intelligent, human-centered business applications that empower organizations to serve their customers with acceleration, agility, precision, and purpose. We partner with leading platforms-Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi, Workato and more-to build scalable, end-to-end solutions that unify data, streamline operations, and unlock actionable insights. Our work powers everything from smarter CRM experiences and next-gen commerce sites to resilient case management systems and optimized workforce planning. But we're not just technologists-we're strategic enablers. Whether helping a client modernize their infrastructure, integrate mission-critical functions, or activate AI-powered innovation, we connect strategy to execution in ways that drive measurable impact. Here, you'll collaborate with curious, courageous people who believe in growth through experimentation, delivering value through partnerships, and building a future where technology works quietly in service of extraordinary outcomes." Who You are You are a self-driven individual with a "get it done" attitude and a passion to solve complex business and technology problems. You will integrate data between applications that share common data elements to enable integrated business processes (e.g., integrating Salesforce and an ERP system). MuleSoft Architects are responsible for setting the overall technical direction of solutions implemented with MuleSoft. They have a breadth of technical knowledge and experience, and an in-depth knowledge of MuleSoft (Anypoint Studio, DataWeave, Design Center, API Manager, Exchange, Connectors) What You'll Do Work with Engineers to scope, design, and build well-designed integration solutions Lead or participate in technical design sessions and develop detailed technical solution documentation that is aligned with client business objectives Develop, test, and document integration solutions and data migration elements of business applications in the CRM, ERP, and/or HCM domains Provide detailed estimates and work breakdown structure for projects and proposals Lead the technical direction of MuleSoft API and Integration projects Create and own the architecture for MuleSoft API and Integration projects Uses approved enterprise AI tools and coding agents to support discovery, development, configuration, testing, documentation, and technical analysis in day-to-day delivery. Reviews and validates AI-generated outputs for correctness, security, maintainability, and alignment to functional and technical