Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Insurance, Licensing, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Reimbursement, Training/Teaching, Writing Skills
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About our Agency:
Our agency opened in 2001 and has big plans to continue growing. Our office location has been serving the community for more than 50 years (34 years before I even took over) so there’s a long-standing history of trust and service here.
I started my career as a Claims Representative and spent five years in claims before becoming an agent. I come from a multi-generational State Farm family. My dad was a State Farm agent, one of my brothers is currently an agent, and my other brother retired from State Farm as a claims representative. Insurance and serving customers has truly been a family tradition.
I stay very involved in the community through various local organizations and activities. Being present and connected locally is important to me and to the success of the agency. For our team, we offer PTO, paid holidays, and licensing reimbursement. As a smaller office, we provide a more personal, flexible environment while maintaining strong professionalism.
Our culture is laid back but professional. We value a polished, professional appearance and take pride in how we represent ourselves and the brand. We’re looking for someone who appreciates a relaxed atmosphere but understands the importance of professionalism and customer service. If you’re dependable, polished, and ready to grow with a long-standing agency, this could be a great opportunity for you.
Location Address: Grenada, MS 38901
At Nathan Burnett - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
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Nathan Burnett - State Farm Agent