Multi-Line Representative - State Farm Agent Team Member

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Nick Romo State Farm Agency
Ithaca, New York 17850


Be the go-to expert. Solve problems. Protect what matters.


At Nick Romo State Farm, customers rely on us for more than a policy—they rely on us for guidance. As a Multiline Representative, you’ll be the person who understands the full picture of a customer’s needs and helps connect the dots across multiple lines of coverage.


This role is ideal for someone who enjoys variety, thrives on problem-solving, and wants to build a career by becoming knowledgeable across auto, home, life, and health products—without being boxed into one lane.


This Role Is a Strong Fit If You:

• Stay calm and solution-focused when customers are dealing with unexpected situations
  
  
• Enjoy learning and explaining how different types of coverage work together
  
  
• Build trust through clear communication and follow-through
  
  
• Prefer consultative conversations over scripted sales pitches
  
  
• Are motivated by growth, skill-building, and becoming a subject-matter resource
  
  

What You’ll Do Day to Day:

• Serve as a primary point of contact for customers with questions across multiple product lines
  
  
• Review accounts to ensure coverage is aligned as customers’ needs change
  
  
• Identify gaps or opportunities where additional protection may be beneficial
  
  
• Support policy changes, renewals, billing questions, and claims follow-up
  
  
• Document activity accurately to ensure continuity and compliance
  
  
• Participate in office initiatives that improve customer experience and retention
  
  

What You Bring to the Team:

• Strong communication skills and the ability to explain complex topics simply
  
  
• Curiosity and willingness to learn multiple insurance products
  
  
• Organization, attention to detail, and follow-through
  
  
• Comfort managing multiple types of customer requests in a fast-paced environment
  
  
• Previous insurance, customer service, or sales experience preferred
  
  
• Property & Casualty and Life & Health licenses (or willingness to obtain with agency support)
  
  

Why This Role Stands Apart at Nick Romo State Farm:

• Exposure to multiple lines, not just one product or function
  
  
• A path to becoming a trusted advisor rather than a transactional rep
  
  
• Paid licensing and ongoing training
  
  
• Competitive compensation with performance incentives
  
  
• A collaborative, team-first office culture
  
  

 If you want a role that builds deep insurance knowledge while making a real impact for customers, apply today to join Nick Romo State Farm.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.